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PLEASE NOTE!
Always perform any type of recovery using AC power. The recovery
process takes a long time when you select the option to back up user
data. Only the data located in the folder C:\USERS will be backed up.
All other data will be deleted. It is therefore important to perform
regular data backups to external data media. We do not accept any
liability for claims for compensation arising from the loss of data or any
consequential damages incurred.
PLEASE NOTE!
If your system does not start the PowerRecover program when the F11
button is pressed then it uses the Windows Recovery options; in this
case, read the information in the chapter “System restore with Windows
Recovery Options”.
18.2. System restore with Windows Recovery Options
If you experience problems with your device, you can refresh or reset it. Windows
is reinstalled when you refresh your device. Your personal files and settings are
retained.
Windows is also reinstalled when you reset your device. However, your files, settings
and apps – except for the apps pre-installed on the device – are deleted.
PLEASE NOTE!
If your notebook does not start properly three times in a row, the
Windows recovery menu automatically appears.
18.2.1. How to refresh your device
` Open the start menu.
` Tap or click on All apps.
` Select the Settings app from the list.
` Tap or click on Update & Security.
` Tap or click on the menu option Recovery.
` Tap or click on Get started.
` A dialogue box will now open, select the recovery option Keep my files to
refresh your notebook.
18.2.2. How to reset your device
` Open the start menu.
` Tap or click on All apps.
` Select the Settings app from the list.
` Tap or click on Update & Security.
` Tap or click on the menu option Recovery.
` Tap or click on Get started.
34


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