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18. FAQ – Frequently Asked Questions
Do I need to install the discs supplied?
No All programs are preinstalled. The discs are provided as backup copies
only.
Where can I find the necessary drivers for my Notebook?
The drivers can be found in the second hard drive partition in the
Drivers and Tools folders.
What is
Windows
®
8 activation?
You will find a relevant section in these operating instructions containing
detailed information on this topic.
How do I activate Windows
®
8?
Windows
®
8 is activated automatically as soon as an Internet connection is
established.
How do I activate Windows
®
8 without an Internet connection?
Windows
®
8 can also be activated over the telephone. Follow the
instructions in the section “„Windows Activation“ to activate Windows
®
8 by
telephone.
When is restoring factory settings recommended?
This method should only be selected as a last resort. Read about the
alternatives in the System recovery section.
How do I perform a data backup?
Perform a backup or backup synchronisation of selected data onto external
media to familiarise yourself with the technology. A backup is of no use if
you are unable to recover the data or if the medium is faulty or is no longer
available.
Why do I need to reinstall my USB device even though I have already done it?
If the device is not operated on the same USB port as the one it was
installed in, it automatically receives a new identifier. The operating system
then treats it like a new device and tries to reinstall it.
Use the installed driver or connect the device to the port on which it was
originally installed.
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