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After Sales
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FAQ – Frequently Asked Questions
Do I still have to install the enclosed discs?
No. Basically all programs are already preinstalled. The discs are only
intended as backup copies.
Where can I find the drivers necessary for my Notebook?
The drivers are on the second partition of the hard drive, in the Drivers
and tools directories, and also in the same folders on the Application
& Support Disc.
What is the Windows activation?
Your operating instructions include a chapter about this subject.
When do I have to activate Windows?
Your software has been preactivated in the factory. An activation will
only be required, if ...
... several components are replaced by others.
... you installed a new motherboard.
... a different BIOS version has been installed.
... you install the software on to another computer.
When is the recovery of the factory setting recommended?
This method should be chosen as the last resort. Read chapter Factory
Restore concerning the possible alternatives.
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