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Medion AKOYA P5207 F - Windows 10 Manual

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` Turn off the PC and check all cable connections.
` Do not swap around the cables for the various devices, even if they look exactly
the same. The polarity of the various cables may be different.
` Once you have ensured that the power supply to the device is working correctly
and all connections are intact, then switch the PC back on.
18.3. Faults and possible causes
The screen is black.
` Make sure that your PC is not in hibernate mode.
Wrong time and date displayed.
` Click the clock display in the taskbar. Select the option Change date and time
settings... and then set the correct values.
The cards in the card drive will be allocated a different drive letter after the re-
boot.
` This can happen if the card reader updates its slot during system start-up. New
IDs are issued, if required, which can lead to some cards having new drive letters.
No data can be read by the optical drive.
` Check whether the disc has been inserted correctly.
The mouse or keyboard does not work.
` Check the cable connection.
` If you have a wireless mouse or wireless keyboard, check the batteries and the
receiver.
Not enough space is available on the hard disk drive.
` Save data you do not need to CD-Rs, DVDs or other external media.
The PC will not start.
` If the cable connections are correct, try resetting the PC’s mains adapter. Move
the mains switch on the back of the PC to the position 0 (OFF). Then press and
hold the mains switch on the front for 10 seconds. Wait another 5 seconds and
start up your PC again.
Apps (e.g. the weather app) cannot be displayed as live tiles.
` Check the date, time zone and time.
18.4. Do you need more help?
You’ve checked through the suggestions in the previous section and you’re still hav-
ing problems? Then call the hotline for the country where you bought the PC.
We will try to help you over the phone. Before contacting us, however, please have
the following information ready:
• Have you made any upgrades or modifications to the initial configuration?
• What peripheral devices do you use?
• What messages, if any, appear on the screen?
• What software were you using when the problem occurred?
• What steps have you already taken to try and rectify the problem?
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