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17.2.1. How to refresh your device
` Open the start menu.
` Tap or click on the option All apps.
` Select the Settings app from the list.
` Tap or click on Update & Security.
` Tap or click on the menu option Recovery.
` Tap or click on Get started.
` A dialogue box will now open, select the recovery option Keep my files to
refresh your notebook.
17.2.2. How to reset your device
` Open the start menu.
` Tap or click on the option All apps.
` Select the Settings app from the list.
` Tap or click on Update & Security.
` Tap or click on the menu option Recovery.
` Tap or click on Get started.
` A dialogue box will now open, select the recovery option Remove everything
to completely reinstall Windows.
NOTICE!
Always perform any type of recovery using AC power.
NOTICE!
If you have forgotten the Windows password for your
device, you can also restore the notebook from the
login screen after rebooting the device.
To do this, hold down the Shift key while on the
login screen and then select Power > Restart in
the bottom right. After rebooting the device, select
Troubleshoot > Reset this PC.
39


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