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Veiligheid Aansluiting Bediening Hulp Appendix
Klantendienst
75
Heeft u meer ondersteuning nodig ?
Wanneer de adviezen in de vorige rubriek uw probleem niet hebben opgelost, stel u
dan in verbinding met uw hotline. Wij zullen proberen om u telefonisch te helpen.
Neem eerst onderstaande punten door, voordat u zich tot uw Service Center wendt:
Hebt u uitbreidingen of wijzigingen aan de uitgangsconfiguratie aangebracht?
Welke extra randapparatuur gebruikt u?
Welke meldingen verschijnen op het beeldscherm (als deze tenminste
verschijnen)?
Welke software gebruikte u, toen de storing optrad?
Welke stappen hebt u reeds ondernomen om het probleem zelf op te lossen?
Drivers ondersteuning
Het systeem is met de geïnstalleerde drivers in onze testlaboratoria uitvoerig en met
succes getest. In de computerbranche is het echter gebruikelijk, dat de drivers van tijd
tot tijd worden geactualiseerd. Dit gebeurt, omdat bijv. eventuele
compatibiliteitsproblemen met andere nog niet geteste componenten (programma's,
apparaten) optraden.
Actuele drivers vindt u op het Internet op het volgende adres:
http://www.medion.com
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