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AFTER SALES SUPPORT
www.medion.com.au
1300 884 987
MODEL: MD 99410 • PRODUCT CODE: 91777 • 09/2014
53 of 64
Wrong time and date displayed.
Click the clock display in the taskbar. Select Change date and time option and
enter the correct values.
The WLAN/Bluetooth connections do not work.
Check that flight mode is disabled.
The touchpad is not working.
To activate the touchpad, press the Fn + F9 keyboard shortcut.
Apps (e.g. the weather app) cannot be displayed as live tiles.
Check the date, time zone and time.
18.3. Do You Need More Help?
You’ve checked through the suggestions in the previous section and you’re still
having problems with your device? Then call our hotline or contact us at www.
medion.de/service. We’ll be glad to help you.
Before contacting your technology centre, however, prepare the following
information:
Have you made any upgrades or modifications to the initial configuration?
What is the model number of your notebook? (model number to be found on
the rating plate of your product)
What peripheral devices do you use?
What messages, if any, appear?
What software were you using when the problem occurred?
What steps have you already taken to try and rectify the problem?
18.4. Driver Support
The system has been thoroughly and successfully tested with the installed drivers
in our test laboratory. It is normal in the computer sector, however, for the drivers
to need updating from time to time. This is because there may be compatibility
problems with other components (programs, devices) which have not yet been
tested. You can find current drivers on the Internet at the following address:
http://www.medion.com
Please use the service address for the country where the device was purchased.
99410_E1232T Aldi AUS MSN 4005 0342 Content RC3.indd 5399410_E1232T Aldi AUS MSN 4005 0342 Content RC3.indd 53 16.06.2014 10:47:0016.06.2014 10:47:00
54


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