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20-ALARMS
A13
Electronic control unit overheating The structure is too hot because the product has been
used for too long at the maximum power or there is
poor ventilation. When the stove is suciently cold,
press button B on the control panel or OFF on the remote
control to cancel alarm A13. Once the alarm is cancelled,
the product can be switched on normally.
A14
Faulty air ow rate sensor This alarm does not block the stove, just a warning is
displayed. Contact an authorised service centre to have
the component replaced.
A21
SAFETY DEVICES
TRIP
Open stove door Close the door
Open fuel loading hatch Close the hatch.
Lower the fuel level in the hopper.
Air pressure switch Draught diculties or brazier clogged.
Check whether the brazier is clogged by scaling and clean
it, if necessary.
Check and if necessary clean the smoke duct and air inlet.
A22
Room probe anomaly Contact an authorised service centre to have the
component replaced.
POPUP
Disconnected Wi-Fi probe Make sure the device has charged batteries
Replace the batteries and restart the devices connection
procedure
POPUP
Alarms From the App, it is possible to receive a message
regarding the alarms that cannot be reset from the App,
such as A01, A02, A03, A05, A21, but which can only be
reset from the stove’s panel. After resetting the alarm
from the panel, reset the message from the App.
SER
Routine maintenance alert When this ashing message appears upon start-up
it indicates that the preset operating hours before
maintenance is due have elapsed and that an MCZ
qualied technician must be contacted for maintenance.
Exiting the alarm conditions
Follow the procedure described below to restore normal stove operation after an alarm has been triggered:
• Cancel alarms A01, A02, A03, A05, A21 only from the panel on the stove.
• Cancel the other alarms from the App.
42


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