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17-FAULTS/CAUSES/SOLUTIONS
Technical Dept. - All rights reserved - Reproduction is prohibited
CAUTION:
All repairs must be carried out exclusively by a specialised technician, with the stove completely cold and the electric
plug pulled out.
ANOMALY POSSIBLE CAUSES SOLUTIONS
The pellets are not fed into the combustion
chamber.
The pellet hopper is empty Fill the hopper with pellets
Sawdust has blocked the feed screw Empty the hopper and remove the sawdust
from the feed screw by hand
Faulty gear motor Replace the gear motor
Faulty electronic board Replace the circuit board
The re goes out or the stove stops
automatically
The pellet hopper is empty Fill the hopper with pellets
The pellets are not fed See the previous anomaly
The pellet temperature safety probe has
been triggered
Let the stove cool down, reset the
thermostat until the problem is
resolved and switch the stove back on.
If the problem persists contact Technical
Assistance.
Chrono active Check if the chrono setting is active
The door is not closed properly or the
gaskets are worn
Close the door and replace the gaskets
with original ones
Unsuitable pellets Change the type of pellets with those
recommended by the manufacturer
Low pellet supply Check the ow of fuel following the
instructions in the booklet.
The combustion chamber is dirty Clean the combustion chamber, following
instructions in the manual
Clogged outlet Clean the smoke duct
Faulty smoke extraction motor Check the motor and replace it, if neces-
sary
Water tank temperature too high Check correct operation of the water
circulation pump and the hydraulic system
in general.
