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33-ALARMS
ALARM SIGNALLING
If an operating anomaly occurs the stove starts switching o due to the alarm.
The following table describes the possible alarms indicated by the stove, associated to the respective code that appears on the emergency
panel and helpful tips to solve the problem.
MESSAGE ON DISPLAY TYPE OF PROBLEM SOLUTION
A01
FAILED IGNITION
The ame does not ignite Check the level of pellets in the hopper.
Check that the brazier is correctly positioned in its seat
and has no deposits or unburnt material.
Make sure the glow plug warms up.
Carefully empty and clean the brazier before restarting.
A02
NO FLAME
The re goes out abnormally Check the level of pellets in the hopper.
Check that the brazier rests correctly in its seat and has no
visible deposits of unburnt pellets.
A03
PELLET SAFETY
The temperature of the pellet hopper
exceeds the required safety threshold.
The structure overheats due to reduced
heat dissipation.
The structure is too hot because the product has been
used for too long at the maximum power or there is poor
ventilation. When the stove is cold enough, press the
button for at least 3" to reset the alarm. Once the alarm is
cleared, the product can be switched on normally.
A04
SMOKE OVERTEMPER
ATURE
The temperature of the exhaust smoke has
exceeded certain preset safety limits.
The stove switches o automatically. Let the stove cool
down for a few minutes and then switch it on again.
Check the smoke expulsion and verify the type of pellets
used according to the instructions found in Chap. 2 of this
manual.
A05
OBSTRUCTION
Flue clogged - wind. Check the smoke duct and make sure the door is closed.
The smoke extractor fails to guarantee
sucient primary air, required for correct
combustion.
Draught diculties or clogged brazier.
Check whether the brazier is clogged and clean it, if
necessary.
Check, and if necessary clean, the smoke duct and the air
inlet.
A08
FUMES MOTOR FAULT
Abnormal operation of smoke fan Check cleanliness of the smoke fan compartment and
check whether dirt is blocking it. If this is not enough, the
smoke fan is faulty. Contact an authorised service centre
to have it replaced.
A09
THERMOCOUPLE FAULT
The smoke probe is faulty and does not
detect the exhaust smoke temperature
properly.
Contact an authorised service centre to have the
component replaced.
A11
FEED SCREW FAULT
Pellet supply fault Contact an authorised service centre to have the
component replaced.
50


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