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MCZ Boxtherm 70 Manual

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8-PROBLEMS/CAUSES/SOLUTIONS
ANOMALY POSSIBLE CAUSES SOLUTIONS
The product works for a few minutes
and then switches o
Start-up phase is not completed Repeat start-up
Temporary power cut Wait for the automatic restart
Clogged smoke duct Clean the smoke duct
Faulty or malfunctioning temperature probes

Faulty spark plug        

Pellets accumulate in the brazier, the
glass of the door gets dirty and the
ame is weak
Insucient combustion air Make sure there is an air inlet in the room
and it is not clogged. Check that the
combustion air lter on the Ø 5 cm air inlet
pipe is not clogged. Clean the brazier and
check that all the holes are clear. Perform
a general cleaning of the combustion
chamber and the smoke duct. Check the
state of the door gaskets
Damp or unsuitable pellets Change the type of pellets
Faulty smoke evacuation motor 
The smoke evacuation motor does
not work
The product is not powered Check the motor and capacitor and replace
them, if necessary
The motor is faulty 

Defective motherboard 
Control panel broken 
The convection air fan never stops Faulty or malfunctioning temperature
control probe

Faulty fan 
The remote control does not work The remote control battery is at Replace the batteries
Faulty remote control Replace the remote control
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