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24-SAFETY DEVICES AND ALARMS
Technical Dept. - All rights reserved - Reproduction prohibited
ALARM ALERTS
If there is an operational anomaly, the stove enters the alarm phase displaying the problem that has taken place through a code, a brief
description of the alarm type and an acoustic warning.
The following table describes the possible alarms indicated by the stove, associated to the respective code that appears on the panel and
helpful tips to solve the problem.
MESSAGE ON DISPLAY TYPE OF PROBLEM SOLUTION
A01 The re does not ignite.
(without acoustic alarm)
Check the level of pellets in the hopper.
Check that the brazier is correctly positioned in its seat
and has no deposits or unburnt material.
Make sure the glow plug warms up.
Thoroughly empty and clean the brazier before
restarting.
A02 The re goes out abnormally.
(without acoustic alarm)
Check the level of pellets in the hopper.
Check that the brazier rests correctly in its seat and has
no visible deposits of unburnt pellets.
A03 Pellet hopper temperature too high
The structure is too hot because the product has been
used for too long at the maximum power or there is
poor ventilation. When the stove is suciently cold,
clear the alarm on the stove panel or via app. Once
the alarm is cancelled, the product can be switched on
normally.
A04 The temperature of the exhaust smoke has
exceeded certain preset safety limits.
The stove switches o automatically. Let the stove cool
down for a few minutes and then switch it on again.
Check the smoke expulsion and verify the type of pellet
used according to the instructions found in Chap. 2 of
this manual. If the alarm persists, contact the service
centre.
A05
Flue clogged - wind. Check the smoke duct.
The smoke extractor fails to guarantee sucient
primary air, required for correct combustion.
Draught diculties or clogged brazier.
Check whether the brazier is clogged and clean it, if
necessary.
Check, and if necessary clean, the smoke duct and the
air inlet.
Door open Check correct closing
51


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