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9 Warranty
9.1 Guarantee terms
McCulloch
guarantees this product’s functionality
for a period of two years (from date of purchase).
The guarantee covers serious faults relating to
materials or manufacturing faults. Within the
guarantee period, we will replace the product or
repair it at no charge if the following terms are
met:
The product and the charging station may
only be used in compliance with the
instructions in this Operator’s Manual. This
manufacturer's warranty does not affect
warranty entitlements against the dealer/
retailer.
End-users or non-authorized third parties
must not attempt to repair the product.
Examples of faults which are not included in the
guarantee:
Damage caused by water seepage from
using a high-pressure washer, or from being
submerged under water, for example when
heavy rain forms pools of water.
Damage caused by lightning.
Damage caused by improper battery storage
or battery handling.
Damage caused by using a battery that is
not a McCulloch original battery.
Damage caused by not using McCulloch
original spare parts and accessories, such
as blades and installation material.
Damage to the loop wire.
Damage caused by non-authorized
changing or tampering with the product or its
power supply.
The blades and wheels are seen as disposable
and are not covered by the guarantee.
If an error occurs with your McCulloch product,
please contact McCulloch customer service for
further instructions. Please have the receipt and
the products’s serial number at hand when
contacting McCulloch customer service.
985 - 004 - 22.01.2019 Warranty - 49
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  • Rob S 400 not connecting to App on iPhone 11 after update of app recently. It connects fine with Samsung Phone App. Submitted on 4-7-2023 at 18:21

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