GUARANTEE
Our products are covered by a guaran
-
tee of 2 years from date of purchase.
This guarantee covers all material and
manufacturing defects. No guarantee
claims will be accepted for broken
accessories, defects resulting from
inappropriate use, excessive wear due
to intensive use, wrong use due to
the non-observance of the instruction
manual, or failure to descale where
appropriate or otherwise clean/main
-
tain your item in line with the instruc
-
tions and good practise. No guarantee
claims will be accepted if the appli
-
ancehasbeenmodiedorifsome
attempts have been made to repair
the appliance. In such case, the vendor
cannot be held responsible in case of
accidents.
Intheeventofclaim,intherst
instance, please contact your vendor
and return him your complete appli
-
ance. The guarantee will only be valid
if the date of purchase and signature
of the vendor is clearly indicated on
the guarantee card or if a copy of the
receipt is sent with the appliance that
needs repair.
You can also send the clean appliance
well packed and freight prepaid to our
customer service with a short descrip
-
tion of the default in capital letters
with the mention „Repair under gua
-
rantee“ together with the guarantee
card or receipt.
In case of a defective accessory,
the complete appliance will not be
exchanged, but only the accessory will
be sent free of charge. In such case,
do not return the complete appliance
but only order the accessory! In case of
glass damages, glass spare parts will be
charged.
Pieces undergoing wear and tear (e.g..
Motor brushes, dough hooks, driving
belts, spare remote controls, spare
toothbrushes, lighting, etc.) as well
as cleaning and maintenance or the
exchange of worn out pieces are not
covered by the guarantee and will thus
be charged!
AFTER THE GUARANTEE PERIOD
Repairs after the guarantee period can
be performed at a charge by a com
-
petentqualiedtechnicianorarepair
service.
