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保修
我们产品的24个月保修承诺体现了我们对设计、工程、生产和产品性能等方面绝佳质量的
信心。我们保证,本产品根据欧洲现行安全要求和质量标准制造,且购买时绝无材料和工
艺缺陷问题。依据本保修条件,向该国Dorel Group子公司或授权的经销商或零售商购买
产品的顾客,可提出保修要求。
我们24个月保修承诺的范围包括在正常条件和根据用户手册使用情况下产生的所有材料和
工艺制造缺陷问题,24个月由本产品首次购买日起算。您必须出具在提出服务请求 24 个
月内开出的购买证明,方可为保修期内的材料和工艺缺陷要求维修或更换配件。
我们24个月保修承诺的范围不包括因正常磨损、意外、滥用、疏忽、着火、与液体接触或
其他外部因素所造成的损坏,亦不包括因未遵守用户手册说明而造成的损坏、因与其它产
品共用所造成的损坏、因交由其它非我公司授权人员进行维修服务所造成的损坏,产品遭
窃或产品上的标牌或识别号码被移除时,亦不适用保修。正常磨损包括因经常使用而造成
的轮子和面料磨损,以及因产品老化而造成的正常颜色与材料衰退。
遇有产品瑕疵时,应如何处理:
如果产品出现问题或瑕疵,请您及时联系我们授权的经销商或零售商。他们承认我们的24
个月保修承诺(1)。您必须出具本产品为首次购买且未超出24个月的证明。为了让您拥有
更为顺利的售后服务,建议您事先取得由我们开具的保修同意书。若您在保修期内提出了
有效的保修要求,我们可能会要求您将产品返回经我们授权的经销商或零售商处,或者依
据我们的指示将产品寄回给我们。若您遵守所有的指示,我们将支付相关往返运费。不在
保修范围之内或者不受消费者法律保障的损坏或瑕疵,或者不在本保修条款涵盖范围之内
的产品的损坏或瑕疵,将酌收维修处理费用。
消费者权益:
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