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遇有产品瑕疵时,应如何处理:
如果产品出现问题或瑕疵,请您及时联系我们授权
的经销商或零售商。他们承认我们的24个月保修承
(1)
。您必须出具24 个月内开出的购买证明。为
了让您拥有更为顺利的售后服务,建议您事先取得
由我们开具的保修同意书。若您在保修期内提出了
有效的保修要求,我们可能会要求您将产品返回经
我们授权的经销商或零售商处,或者依据我们的指
示将产品寄回给我们。若您遵守所有的指示,我们
将支付相关往返运费。不在保修范围之内或者不受
消费者法律保障的损坏或瑕疵,或者不在本保修条
款涵盖范围之内的产品的损坏或瑕疵,将酌收维修
处理费用。
消费者权益:
消费者有权依据消费者相关法令规定,提出相关权
益要求,权益内容依国而易。国内适用的消费者权
益相关法律,不受本保修条款限制。
本保修条款由DOREL NETHERLANDS提供。本公司
于荷兰登记,公司登记号码17060920。公司地
址为:KORENDIJK 5, 5704 RD HELMOND, THE
NETHERLANDS,邮寄地址为:P.O. BOX 6071,
5700 ET HELMOND, THE NETHERLANDS。
您可以在用户手册的最后一页,以及相关品牌网
站中,找到DOREL工业集团其它分公司的名称及详
细地址。
(1) 对于从零售商或经销商处购买的产品,如果移除
或更改了标牌或识别号码,我们将视其为未经授权
产品。由于无法确定其真实性,这些产品将不适用
保修承诺 。
环境
将所有塑料包装材料放在儿童无法触及的地方,以
避免出现儿童窒息的风险。
出于环保考虑,当您不再使用本产品后,我们要
求您根据当地的法规将本产品弃置到正确的废物
处理设施。
问题
如有任何疑问,请联系您当地的 MAXI-COSI 零售
商(参见 WWW.MAXI-COSI.COM 获取联系信息)。
确保您已准备好以下资料:
- 序列号位于橙色 ECE 贴纸下端;
- 使用 2WAYFIX 的汽车和座椅的品牌及型号;
- 您孩子的年龄、身高和体重。
产品保修
我们 产品的24 个月保修承诺体现了我们对设计、
工程、生产和产品性能等方面绝佳质量的信心。我
们保证,本产品根据产品适用的欧洲现行安全要求
和质量标准制造,且购买时绝无材料和工艺缺陷问
题。依据本保修条件,向该国DOREL GROUP子公司
或授权的经销商或零售商购买产品的顾客,可提出
保修要求。
我们 24 个月保修承诺的范围涵盖在正常条件和根
据用户手册使用情况下产生的所有材料和工艺制造
缺陷问题,24个月由第一个最终用户于零售商处购
买日起算。您必须出具在提出服务请求 24 个月内
开出的购买证明,方可为保修期内的材料和工艺缺
陷要求维修或更换配件。
我们 24 个月保修承诺的范围不包括因正常磨损、
意外、滥用、疏忽、着火、与液体接触或其他外部
因素所造成的损坏,亦不包括因未遵守用户手册说
明而造成的损坏、因与其它产品共用所造成的损
坏、因交由其它非我公司授权人员进行维修服务所
造成的损坏,产品遭窃或产品上的标牌或识别号码
被移除时,亦不适用保修。正常磨损包括因经常使
用而造成的轮子和面料磨损,以及因产品老化而造
成的正常颜色与材料衰退。
35


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