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USER`S MANUAL
Printing Problems
The printer does not print -
n Make sure the cable connection is secured and the printer
is powered up.
n Run the printer self test to investigate any problem of the
hardware itself.
n Check if the printer displays any error messages. A paper
jam may have occurred.
n Make sure you have already installed the printer driver.
n Most printer (using parallel or serial port) problems are
software-related. Consult Windows on-line help or contact
the printer vendor for assistance.
n Try rebooting the system with the printer powered up and
connected first.
The printer does not print what’s on the screen -
n The display information on the screen is different from what
would print out and this happend in many software program.
Check if the preview function is in the taskbar and see if the
working document show exactly as it print. Contact the
software provider for technical support.
n If the printer print the extra and strange symbols, it is the
result of the cache (garbage) in the printer momery buffer.
Call off all the printer task and toggle off the printer switch to
refresh the momery buffer. Then, trun the printer back
online and print again.
n Make sure you install the correct printer driver.
The printer does not respond to infrared communication
-
n See Infrared Problems listed elsewhere in this section.
72


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