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Troubleshooting
Problems and Possible Solutions 8 - 11
8
A file cannot be copied to/from a
connected Bluetooth device.
The transfer of data between the computer and a Bluetooth enabled device is
supported in one direction only (simultaneous data transfer is not
supported). If you are copying a file from your computer to a Bluetooth enabled
device, you will not be able to copy a file from the device to your computer until
the file transfer process from the computer has been completed.
The Bluetooth module is off after
resuming from Sleep.
The Bluetooth module’s default state will be off after resuming from the Sleep
power-saving state. Use the key combination (Fn + F12) to power on the
Bluetooth module after the computer resumes from Sleep.
I am sliding my finger up and down on the
right side of the Touchpad to scroll a
Window and the Touchpad does not
respond.
There are different Touchpad versions available on this computer, and this
version requires tapping/holding to scroll. Either tap repeatedly, or hold the
finger down, at the top or bottom right of the Touchpad (depending on the
scrolling direction required) to scroll the window.
The computer is off (or in Sleep Mode) but
powered by the AC/DC adapter plugged in
to a working outlet, or by battery with a
capacity above 20%. I have plugged a
device into the powered USB port in
order to charge it, but the device is not
charging.
The port is not powered on. Toggle power to the port using the Fn + power
button combination.
This function may not work with certain external USB compliant devices (check
your device’s documentation). If this is the case, power the computer on and
connect the external USB device in order to charge it.
Problem Possible Cause - Solution
217


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