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Definition of the MAXDATA warranty
The MAXDATA warranty covers all failures resulting from defective components and manu-
facturing defects that occur within the product specific warranty period. The warranty period
begins on the date of purchase (date of original customer invoice).
Please be aware that in order to maintain your warranty claim the product concerned has
to be received by MAXDATA together with the serial number and a copy of the original
customer invoice within the warranty period.
MAXDATA‘s obligation under the warranty is restricted to repairing or exchanging defective
components.
Defective components removed during repair process become the property of MAXDATA.
Components replaced within warranty coverage assume the remaining valid warranty period
of the system.
MAXDATA warranty period
The standard warranty period for all MAXDATA products is 3 years, except for the notebooks
of the ECO and M-BOOK series, for which the standard warranty period is 2 years. The type
of standard warranty varies with the product and can be seen in detail in the description of
warranty types and the warranty summary. It is possible to extend the standard warranty
to include additional service packages.
Scope of the MAXDATA warranty
Scope of warranty for Belinea monitors
MAXDATA‘s obligation under the warranty is limited to failures resulting from defective
components and manufacturing defects, defects in the CRT, panel and background lighting
for electrical errors (please also refer to the term definition and liability restriction).
Scope of the warranty for MAXDATA Notebooks/PCs/FUSION Workstations/
Thin Clients/PLATINUM Servers
MAXDATA‘s obligation under the warranty is restricted to MAXDATA‘s choice of either the re-
pair or replacement by similar or better components of parts determined to be defective.
Scope of warranty for peripheral devices
MAXDATA has no warranty obligation for these products; instead there are product-specific
manufacturer warranties. The terms of these manufacturer warranties are at least 12 months,
starting from the time MAXDATA delivers them to the specialist reseller. The manufacturer
guarantees the presence of the features described in the product documentation and that
the materials and processing will be free of defects for the stated period.
Scope of warranty for spare parts
MAXDATA has no warranty obligation for these products, but product-specific warranty
obligations of the manufacturer. The terms of these manufacturer warranties can be asked
for at the manufacturer concerned.
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