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TROUBLESHOOTING
030.
PROBLEM CAUSE ACTION
THERE IS NO
SOUND
The wrong sound source is
selected.
Turn and push the SOURCE
knob to choose a different
sound source.
Volume is set too low on
either the sound source or the
speaker.
Slightly increase the volume
on your sound source or the
speaker.
CANNOT CONNECT
OR PAIR WITH A
Bluetooth DEVICE
Bluetooth is not enabled on
your device (smartphone,
tablet, computer).
Activate Bluetooth on your
device.
The speaker is not in pairing
mode.
Turn the SOURCE knob to
Bluetooth and push and hold
for 3 seconds to make the
speaker discoverable by the
device.
Your device prompts you for a
pin code.
In most cases, no pin code
(password) is needed. If a pin
code is requested, use the pin
code 0000 .
THE SPEAKER IS
NOT RESPONDING
A software problem has
occurred.
Unplug the speaker power
plug from the wall socket, wait
for 15 seconds, then plug it in
again
Reset the speaker to its factory
state.
30


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