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018.
TROUBLESHOOTING
PROBLEM CAUSE ACTION
THE ACTON II
DOES NOT TURN
ON
The speaker is not connected
to mains electricity supply.
Connect the mains lead to the
Acton II and a working wall
socket.
Pull and hold the power
lever towards the front of the
speaker until the indicators
light up.
THE ACTON II
VOICE CANNOT BE
DISCOVERED BY
THE MARSHALL
VOICE APP
The speaker is not in setup
mode.
Select Wi-Fi as the input.
Push and hold the Source
button for 3 seconds to set the
speaker in discoverable mode.
The speaker and the mobile
device are not connected to
the same Wi-Fi network.
Ensure that your mobile device
is connected to the same Wi-Fi
network that the speaker was
configured on.
ALEXA IS NOT
RESPONDING
The microphone is muted on
the speaker.
Push and hold the microphone
button for 3 seconds.
The LED indicators on the front
turns off to indicate that the
microphone is unmuted.
THERE IS NO
AUDIO OR AUDIO
IS TOO LOW
The wrong sound source is
selected.
Ensure that the device is
connected to the Acton II.
Check that there is no other
device connected that is
playing.
Volume is set too low on
either the audio source or the
speaker.
Slightly increase the volume
on your audio source or the
speaker.
18


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