Manual Marmitek Split 812 UHD (page 6 of 40) (English, German, Dutch, French, Italian, Spanish)

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6 © MARMITEK

6. FAQ

No (or bad) image and sound

If you see a bad image or no image at all after connecting the HDMI splitter,

try to establish what the problem is by connecting your devices, one by one,

to your screen (TV, monitor or projector). This will allow you to establish

whether the problem lies in the HDMI sources, the HDMI cables, the HDMI

splitter or the screen. HDMI equipment that has not been tested and

certified by ATC (Authorized Test Centers) may cause image and sound

problems.

x Check whether the Split 812 power adapter is connected and plugged

in;

x Only use High Speed HDMI® certified cables for the best picture and

sound quality;

x Do not use HDMI cables that are longer than specified in the technical

data;

x Check whether the HDMI cables and/or connectors are damaged;

x Both the HDMI source as well as your screen must fully support HDMI;

x Check whether your HDMI sources and screen support HDCP (High-

bandwidth Digital Content Protection).

No proper 3D picture

• Check whether the HDMI source has been set to 3D and/or that this is

set to automatic.

• Both the HDMI source as well as the HD screen must support the same

3D formats.

• Check whether the proper 3D picture is reproduced by directly

connecting the HDMI source to the screen with an HDMI cable.

Do you have a question that has not been answered here? Then have a

look at www.marmitek.com

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Marmitek Split 812 UHD Manual

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