6620
40
Zoom out
Zoom in
Previous page
1/56
Next page
ENGLISH
37
TROUBLESHOOTING
In case of trouble, check the following before calling for service:
1. Are the connections made properly ?
2. Are you operating the unit properly following the users guide ?
3. Are the power amplifiers and speaker working properly ?
If the unit does not operate properly, check items shown in the following table.
If your trouble cannot be recovered with the remedy actions listed in the following table, malfunction of the
internal circuitry is suspected; immediately unplug the power cable and contact your dealer, nearest
Marantz authorized dealer or the Marantz Service Center in your country.
CAUSE
The power plug is not connected.
Mute is on.
The input cable is not connected correctly.
The master volume control is turned all
the way down.
The function selector position is wrong.
The headphones are connected to the
headphone jack.
Input cable connected incorrectly.
Speaker cable connected incorrectly.
The center speaker cable connection is
incomplete.
STEREO has been selected for Surround
mode.
Center = NONE has been selected in
SETUP mode.
The surround speaker cable connection
is incomplete.
STEREO has been selected for Surround
mode.
Surround = NONE has been selected in
SETUP mode.
The surround back speaker cable
connection is incomplete.
Surround mode is not EX/ES mode.
Surround back = NONE has been
selected in SPEAKERS SIZE SETUP
Surround center= NONE has been
selected in SPEAKERS SIZE SETUP
Input signal is incompatible.
SYMPTOM
ZR6001 cannot be turned up.
No sound and picture are
output even when power is on.
No speaker output.
Incorrect Audio or Video for
selected source.
Incorrect Audio from a channel.
No Audio output from the
center channel speaker.
No Audio output from the
surround speakers.
No Audio output from the
surround back speakers.
Can not select EX/ES mode.
REMEDY
Connect the power plug to the outlet.
Cancel mute using the remote control unit.
See the connection diagram and connect the
cables correctly.
Adjust the master volume.
Select correct position.
Disconnect the headphones. (Speakers will not
output sound when headphones are connected.)
Connect the cable correctly by referring to the
connection diagram.
Connect the cable correctly by referring to the
connection diagram.
Connect the cable correctly.
When STEREO is selected for Surround mode, no
sound will be output from the center speaker. Set
another Surround mode.
Make the correct setting.
Connect the cable correctly.
When STEREO has been selected for Surround
mode, no sound will be output from the surround
speaker. Set another Surround mode.
Make the correct setting.
Connect the cable correctly.
Set surround mode EX/ES.
Make the correct setting.
Make the correct setting.
Use 5.1channel source.
SYMPTOM
Can not select Pro Logic
II
x
mode.
Can not select Neo:6 mode.
Can not select CS
II
mode.
No output to Sub Woofer Out.
Noise is produced during DTS-
encoded CD or laser disc play.
A specific channel does not
produce output.
FM or AM reception fails.
Noise is heard during AM
reception.
Noise is heard during FM
reception.
Cannot get programmed
station when the PRESET
button is pressed.
Control with the remote
control unit fails.
Nothing is heard over PLC
connection.
CAUSE
Input signal is incompatible.
Input signal is incompatible.
Input signal is incompatible.
Sub-woofer = NONE has been selected
in SETUP mode.
Analog has been selected for input.
Nothing recorded on source.
Antenna connection is incomplete.
Reception is affected by other electrical
fields.
The radio waves from the broadcasting
station are weak.
Preset data has been erased.
Batteries are consumed.
Remote controllers function-key
setting is wrong.
The distance between this ZR6001 and
the remote commander is too far.
Something is blocking ZR6001 and the
remote commander.
The PLC is wrongly set.
The source (Marantz product) is not
correctly connected to the ZR6001.
The source (other brand product) is not
correctly connected to the ZR6001.
Another device is generating a high
level of noise on the power line.
REMEDY
Use 2 channel Dolby Digital input signal, PCM input
signal or analog input signal.
Use 2 channel Dolby Digital input signal, PCM input
signal or analog input signal.
Use 2 channel Dolby Digital input signal, PCM input
signal or analog input signal.
Select Sub-woofer = YES.
Be sure to perform digital connection, select digital
input, then play.
Check the encoded channel on the source side.
Correctly connect the indoor FM and AM antennas
to FM and AM antenna outlets.
Try changing location where the AM indoor
antenna is set up.
Install an FM outdoor antenna.
Disconnecting power plug for long periods of time
will erase preset data. If that happens, input the
preset data again.
Replace all the batteries with new ones.
Select different position from which equipment will
be controlled.
Move closer to this ZR6001.
Remove offending object.
Correctly set the PLC as explained in MULTI PLC
SETUP on page 24.
You can check whether or not the ZC4001 is
securely connected to the ZR6001 via the PLC
status display area of the ZC4001.
Marantz products connect over an RC-5 bus.
Correctly connect the source as explained in
CONNECTING TO THE RC-5 on page 17.
Other brand sources are controlled by remote
control signals sent from an emitter connected to
the IR EMITTER OUT terminals of the ZR6001 to
the IR sensor of the source unit.
Operation requires you to set the brand code or use
the IR code learning feature.
Correctly connect the source as explained in
CONNECTING AN IR EMITTER on page 13.
Turn off the device that is causing the noise or
move it farther away from the ZR6001 and ZC4001.
Note:
After PROTECT appears on the units display, the standby indicator may start flashing. If it does, there is a
problem in the unit or the connection. If this problem reoccurs even when power is activated from the remote
control unit, call for servicing.
ZR6001U DFU_01_ENG 2_2 06.3.6, 4:29 PMPage 37 Adobe PageMaker 6.5J/PPC
40


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Marantz ZR-6001 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Marantz ZR-6001 in the language / languages: English as an attachment in your email.

The manual is 6,52 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info