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oDesired sound does not come out
Symptom Cause / Solution Page
The volume does not
increase.
0The maximum volume is set too low. Set the maximum volume using “Limit” on the menu. 173
0Appropriate volume correction processing is performed according to the input audio format and settings,
so the volume may not reach the upper limit.
No sound comes out with
the HDMI connection.
0Check the connection of the HDMI connectors. 63
0When outputting HDMI audio from the speakers, set “HDMI Audio Out” on the menu to “AVR”. To output
from the TV, set “TV”.
181
0When using the HDMI Control function, check that the audio output is set to the AV amplifier on the TV. 143
No sound comes out of a
specific speaker.
0Check that speaker cables are properly connected.
0Check that a selection other than “None” is set for the “Speaker Config.” setting in menu. 214
0Check the “Assign Mode” setting in the menu. 209
0When the sound mode is “Stereo” and “Virtual”, audio is only output from the front speakers and
subwoofer.
No sound is produced from
subwoofer.
0Check the subwoofer connections.
0Turn on the subwoofer’s power.
0Set “Speaker Config.” - “Subwoofer” in the menu to “1 spkr” or “2 spkrs”. 215
0When “Speaker Config.” - “Front” in the menu is set to “Large”, depending on the input signal and the
sound mode, no sound may be output from the subwoofer.
215
0When no subwoofer audio signal (LFE) is included in the input signals, no sound may be output from the
subwoofer.
222
0You can make the subwoofer always output sound by setting the “Subwoofer Mode” to “LFE+Main”. 222
DTS sound is not output. 0Check that the digital audio output setting on the connected device is set to “DTS”.
Dolby Atmos, Dolby
TrueHD, DTS-HD, Dolby
Digital Plus audio is not
output.
0Make HDMI connections. 67
0
Check the digital audio output setting on the connected device. On some devices, “PCM” is set by default.
Contents Connections Playback Settings Tips Appendix
253
Front panel Display Rear panel Remote Index
253


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