40
ENGLISH
TROUBLESHOOTING
In case of trouble, check the following before calling for service:
1. Are the connections made properly ?
2. Are you operating the unit properly following user’s guide ?
3. Are the power amplifiers and speaker working properly ?
If the unit does not operate properly, check items shown in the following
table.
If your trouble cannot be recovered with the remedy actions listed in
the following table, malfunction of the internal circuitry is suspected;
immediately unplug the power cable and contact your dealer, nearest
Marantz distributor or the Marantz Service Center in your country.
CAUSE
The power plug is not connected.
Mute is on.
The input cable is not connected correctly.
The master volume control is turned all the way down.
The function selector position is wrong.
The headphones are connected to the headphone jack.
Input cable connected incorrectly.
Speaker cable connected incorrectly.
The center speaker cable connection is incomplete.
STEREO has been selected for Surround mode.
Center = NONE has been selected in SETUP mode.
The surround speaker cable connection is incomplete.
STEREO has been selected for Surround mode.
Surround = NONE has been selected in SETUP mode.
The surround back speaker cable connection is incomplete
Surround mode is not EX/ES mode.
Surround
back
= NONE has been selected in SPEAKERS
SIZE SETUP
Surround
back
= NONE has been selected in SPEAKERS
SIZE SETUP
Input signal is incompatible.
Input signal is incompatible.
Input signal is incompatible.
Input signal is incompatible.
Sub-woofer = NONE has been selected in SETUP mode.
Analog has been selected for input.
Nothing recorded on source.
Antenna connection is incomplete.
Reception is affected by other electrical fields.
The radio waves from the broadcasting station are weak.
Preset data has been erased.
Batteries are consumed..
Remote controller's function-key setting is wrong.
The distance between this SR4300 and the remote
commander is too far.
Something is blocking SR4300 and the remote
commander.
SYMPTOM
SR4300 cannot be turned up.
No sound and picture are output
even when power is on.
Speaker does not outputting any
sound.
Sound and pictures from other
than equipment selected with the
function selector.
Sound from the wrong channel is
output from the speaker.
No sound is output from the center
speaker.
No sound is output from the
surround speakers.
No sound is output from the
surround
back
Can not select EX/ES mode.
Can not select Pro Logic II mode.
Can not select Neo 6 mode.
Can not select CSII mode.
No output to Sub Woofer Out.
Noise is produced during DTS-
encoded CD or laser disc play.
A specific channel does not
produce output.
FM or AM reception fails.
Noise is heard during AM reception.
Noise is heard during FM reception.
Cannot get programmed station
when the PRESET button is
pressed.
Control with the remote control unit
fails.
REMEDY
Connect the power plug to the outlet.
Cancel mute using the remote control unit.
See the connection diagram and connect the cables correctly.
Adjust the master volume.
Select correct position.
Disconnect the headphones. (Speakers will not output sound when
headphones are connected.)
Connect the cable correctly by referring to the connection diagram.
Connect the cable correctly by referring to the connection diagram.
Connect the cable correctly.
When STEREO is selected for Surround mode, no sound will be
output from the center speaker. Set another Surround mode.
Make the correct setting.
Connect the cable correctly.
When STEREO has been selected for Surround mode, no sound will
be output from the surround speaker. Set another Surround mode.
Make the correct setting.
Connect the cable correctly.
Set surround mode EX/ES
Make the correct setting.
Make the correct setting.
Use 5.1channel source.
Use 2 channel Dolby Digital input signal, PCM input signal or
analog input signal.
Use PCM input signal or analog input signal.
Use PCM input signal or analog input signal.
Select Sub-woofer = YES.
Be sure to perform digital connection, select digital input, then play.
Check the encoded channel on the source side.
Correctly connect the indoor FM and AM antennas to FM and AM
antenna outlets.
Try changing location where the AM indoor antenna is set up.
Install an FM outdoor antenna.
Disconnecting power plug for long periods of time will erase preset
data. If that happens, input the preset data again.
Replace all the batteries with new ones.
Select different position from which equipment will be controlled.
Move closer to this SR4300.
Remove offending object.
