0The disc is dirty or scratched. Either clean the disc, or insert a different disc.35
Cannot playback DVD-R/-RW/+R/+RW
or CD-R/CD-RW.
0Discs cannot be played back unless they have been finalized. Use a finalized disc.31
0This may be caused by poor recording conditions, or the disc itself may be of poor quality. Use a correctly recorded disc.－
0Files are created in a format that is not supported by this unit. Check the formats supported by this unit.31
“ No Disc” is displayed.0“ No Disc” is displayed if the disc is loaded upside-down or if no disc is loaded.34
“Unsupported” is displayed.0“Unsupported” is displayed if a disc that cannot be played is loaded.34
nPC or Mac files cannot be played back
SymptomCause / SolutionPage
This unit is not recognized on the
computer.
0Reconnect the USB cable to the USB port on your computer. When this unit is still not recognized after reconnection, connect to a
different USB port.
9
0Restart your computer.－
0Check the OS of your computer.18
0When your computer is running on Windows, a dedicated driver software should be installed.18
This unit is not selected as the playback
device.
0Select this unit as the playback device in the sound settings on the computer.18
“Unlock” is displayed.0When digital audio signals cannot be detected properly, “Unlock” is displayed.21
“Unsupported” is displayed.0“Unsupported” is displayed when audio signals that are not supported by this unit are input. Check the settings on your computer or
player software.
21
0If the computer you use is “macOS”, please check if the “SA-KI RUBY/SA-12” format is set below “384000.0 Hz” using the “Audio
MIDI Setup”.
21
nAudio from digital devices cannot be played back (Coaxial/Optical)
SymptomCause / SolutionPage
“Unlock” is displayed.0When digital audio signals cannot be detected properly, “Unlock” is displayed.22
“Unsupported” is displayed.0“Unsupported” is displayed when audio signals that are not supported by this unit are input. Check the audio output signal format
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