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oCannot connect to a wireless LAN network
Symptom Cause / Solution Page
Cannot connect to the
network.
0The network name (SSID), password and encryption setting have not been set up correctly. Configure the
network settings according to the setting details of this unit.
238
0Shorten the distance from the wireless LAN access point and remove any obstructions to improve access
first before re-connecting again. Place the unit away from microwave ovens and other network access
points.
0Configure the access point channel settings away from channels that are being used by other networks.
0This unit is not compatible with WEP (TSN).
Cannot connect to a WPS
Router.
0Check that the WPS mode of the router is operating.
0Press the WPS button on the router and then press the “Connect” button displayed on the TV within 2
minutes.
0A router/settings that are compatible with WPS 2.0 standards are required. Set the encryption time to
“None”, “WPA-PSK (AES)” or WPA2-PSK (AES).
238
0If the router encryption method is WEP/WPA-TKIP/WPA2-TKIP, you cannot connect by using the WPS
button on the router. In this case, use the “Scan Networks” or “Manual” method to connect.
Cannot connect to the
network using iPhone/iPod
touch/iPad.
0Update the iPhone/iPod touch/iPad firmware to the latest version.
0When configuring the settings via a wireless connection, iOS 7 or later needs to be supported.
Contents Connections Playback Settings Tips Appendix
288
Front panel Display Rear panel Remote Index
288


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