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Symptom Cause / Solution Page
While the menu is being
displayed, no video is
shown on the TV.
0The video being played will not appear in the background of the menu when the menu is operated during
playback of the following video signals.
- Some images of 3D video contents
- Computer resolution images (example: VGA)
- Video with an aspect ratio other than 16:9 or 4:3
- 4K video
When using HDMI ZONE2,
the video output in MAIN
ZONE is interrupted.
0When ZONE2 is operated with the same input source selected for MAIN ZONE and ZONE2, video in
MAIN ZONE may be interrupted.
oThe menu screen is not displayed on the TV
Symptom Cause / Solution Page
The menu screen or status
information screen is not
displayed on the TV.
0The menu screen is only displayed on this unit and a TV connected with an HDMI cable. If this unit is
connected to a TV using a different video output connector, operate while watching the display on this
unit.
0The status information will not appear on the TV when the following video signals are being played.
- Some images of 3D video content
- Computer resolution images (example: VGA)
- Video with an aspect ratio other than 16:9 or 4:3
254
0When a 2D video is converted to a 3D video on the TV, the menu screen or status information screen is
not displayed properly.
254
0In the pure direct playback mode, the menu screen or status information is not displayed. Switch to a
sound mode other than the pure direct mode.
140
0Set the “TV Format” setting in the menu to a selection that is appropriate for the TV. 200
Contents Connections Playback Settings Tips Appendix
281
Front panel Display Rear panel Remote Index
281


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