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Operating instructions, Comfort 50, 60 (#104172 – GB) 21
Faults with fault messages
The system indicates recognised faults by show-
ing a fault number (example: fault number 7).
The control system switches to reporting mode.
In operating mode, the last fault number can be
shown by pressing the P button.
Fault number 1
Wire jumper removed but stop button not connected.
Plug in stop button or insert shorting plug.
“4.3 Connection of control elements“
Operator system released or closed circuit interrupted.
Engage the operator system.
Fault number 2
The door does not move easily or smoothly or is
obstructed.
Check the door movement and take measures to
ensure that the door moves freely and smoothly.
Automatic cut-out setting is too sensitive.
Have the automatic cut-out function checked by a
specialist dealer.
“Menu 5 - Automatic cut-out in the OPEN direction“
“Menu 6 - Automatic cut-out in the CLOSE direction“
Fault number 3
The current sensor for the automatic cut-out is defective.
Have the motor unit checked.
Fault number 4
The operator system is overloaded when the driving
power is set to 16 (maximum).
Have the external power supply checked.
Fault number 5
Photocell triggered or defective.
Remove obstacle or have the photocell checked.
Photocell programmed but not connected.
Deactivate or connect the photocell.
Fault number 6
The door does not move easily or smoothly or is
obstructed.
Check the door movement and take measures to
ensure that the door moves freely and smoothly.
CLOSED door position setting faulty.
Check OPEN and CLOSED door positions and, if
necessary, readjust them.
Check door.
Faults with fault messages
Fault number 7
Programming mode will end automatically if 120 seconds
elapse without a button being pressed.
Start the programming procedure again.
Fault number 8
Rise in temperature due to overheating.
Allow the motor unit to cool down.
Fault number 9
Rotational speed sensor impulse not present,
operator system is obstructed.
Have the operator system checked.
Fault number 10
The door does not move easily or is obstructed.
Take measures to ensure that the door moves freely
and smoothly.
The maximum driving power has been set too low.
Havethemaximumdrivingforcetestedbyqualied
and trained professionals with the aid of a force
tester designed for this purpose.
Fault number 11
Excess travel stop.
Have the operator system checked.
Fault number 12
The push-open security device has been triggered,
possibly by attempted break-in.
Check the door for damage.
21


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