636181

Marantec Comfort 370 Manual

34
Zoom out
Zoom in
Previous page
1/36
Next page
www.marantec.com
Operating instructions
Last updated: 09.2020
EN
Operator systems for garage doors
Comfort 360, 370, 380
·
2 Operating instructions, Comfort 360, 370, 380 (#101258 – EN)
Table of contents
1. Safety information ....................................3
1.1 Correct use .....................................3
1.2 Target groups ..................................3
1.3 General safety advice ............................3
2. Product information ................................. 4
2.1 Scope of delivery - drive .........................4
2.2 Scope of delivery - rail ...........................5
2.3 Technicalspecications .........................5
2.4 Gate variations ..................................6
2.5 Example application .............................7
3. Installation ...........................................7
3.1 Safety instructions for installation ................7
3.2 Preparation for installation .......................7
3.3 Installing the drive ...............................8
3.4 Connection ....................................12
3.5 Completing the installation ......................17
4. Commissioning ......................................18
4.1 Safety instructions for commissioning ............18
4.2 Overview of the controller .......................18
4.3 Status indication ...............................19
4.4 Factory settings ...............................19
4.5 Quick programming ............................19
4.6 Function test ..................................20
4.7 Marantec Service Access (MSA) ..................21
4.8 Special programming ...........................22
5. Operation .......................................... 30
5.1 Safety instructions for operation .................30
5.2 Hand-held transmitter ..........................30
5.3 Release .......................................31
6. Care ............................................... 32
7. Maintenance ....................................... 32
7.1 Maintenance work by the operator ...............32
7.2 Maintenancebyqualiedspecialistpersonnel .....32
8. Disassembly ....................................... 32
9. Disposal ........................................... 32
10. Troubleshooting .................................... 33
11. Attachment ........................................ 35
11.1 Manufacturer’s declaration ......................35
11.2 Radio conformity ...............................35
About this document
– Original operating manual.
– Part of the product.
– Reading and subsequent storage mandatory.
– Protected by copyright.
– No part of this manual may be reproduced without our prior
consent.
– Subject to changes which are in the interest of technical
improvements.
– All dimensions in millimetres.
– Figures are not to scale.
Safety instructions
WARNING!
Safety information regarding a danger that can lead to death or
serious injuries.
CAUTION!
Safety information regarding a danger that can lead to minor or
moderate injuries.
NOTICE
Safety information regarding a danger that can lead to damage or
destruction of the product.
Meaning of symbols
•
Action prompt
✓ Check
– List, itemisation
➔ Reference to other parts of this document
Reference to separate documents that must be observed
) Factory settings
Operating instructions, Comfort 360, 370, 380 (#101258 – EN) 3
EN
1. Safety information
WARNING!
Risk of death due to a failure to observe the operating manual!
This manual contains important information for handling the
product safely. Particular reference is made to possible dangers.
•
Read this manual through carefully.
•
Follow the safety instructions in this manual.
•
Store the manual in an accessible location.
1.1 Correct use
The drive system is designed exclusively for opening and closing
gates.
Use is only permissible:
– On counterbalanced sectional and up-and-over doors with anti-
drop protection.
– In dry rooms.
– In the private sector.
– In technically faultless condition.
– Following correct installation.
– Incompliancewiththedatainthetechnicalspecications.
➔ “2.3Technicalspecications”
Any other use is deemed to be improper use.
1.2 Target groups
1.2.1 Operator
The operator is responsible for the building in which the product is
used. The operator has the following tasks:
– Knowledge and safekeeping of the instruction manual.
– Instruction of all persons who use the door system.
– Ensure that the gate system is inspected and maintained
regularlybyqualiedspecialistpersonnel.
– Make sure that inspection and maintenance are documented in
the inspection logbook.
– Safe and proper keeping of the inspection logbook.
1.2.2 Specialist personnel
Qualiedspecialistpersonnelareresponsibleforassembly,
commissioning, maintenance, repair, disassembly
and disposal.
Requirementsapplicabletoqualiedspecialistpersonnel:
– Knowledgeofthegeneralandspecicsafetyandaccident-
prevention regulations.
– Knowledge of the relevant electrical regulations.
– Training in the use and care of appropriate safety equipment.
– Knowledge of the application of the following standards
– EN12635(“Doorsandgates-Installationanduse”),
– EN 12453 (“Safety in use of power operated doors -
Requirements”),
– EN 12445 (“Gates - Safety in use of power operated gates -
Testmethods”).
– EN 13241-1 (“Gates - Product standard - Part 1: Products
withoutreresistanceorsmokecontrolcharacteristics”)
Electricalworkbyqualiedelectriciansexclusively,inaccordance
with DIN VDE 0100.
Requirementsapplicabletoqualiedelectricians:
– Knowledge of the basics of electrical engineering.
– Knowledge of national regulations and standards.
– Knowledge of the relevant safety regulations.
– Knowledge of this operating manual.
1.2.3 Users
Instructed users operate and care for the product.
Requirements applicable to instructed users:
– Users are instructed in relation to their work by the operator.
– Users must have been instructed on how to use the product
safely.
– Knowledge of this operating manual.
Special requirements apply to the following users:
– Children aged 8 and above.
– Persons with reduced physical, sensory or mental capabilities.
– Persons with a lack of experience and knowledge.
These users are only authorised to operate the product.
Special requirements:
– The users must be supervised.
– Users must have been instructed on how to use the product
safely.
– The users must understand the dangers involved in handling the
product.
– Children are not allowed to play with the product.
1.3 General safety advice
Persons or objects must never be moved with the aid of the gate.
In the following cases, the manufacturer accepts no liability for
damages. The guarantee on the product and accessory parts is
voided with:
– A failure to observe these operating instructions.
– Misuse and improper handling.
– Theassignmentofunqualiedpersonnel.
– Modicationsorchangestotheproduct.
– The use of spare parts that have not been produced or
approved by the manufacturer.
The product is manufactured according to the directives and
standards mentioned in the Declaration of Incorporation. The
product has left the factory in perfect condition with regard to
safety.
Batteries, accumulators, fuses and bulbs are excluded from
warranty.
Further safety information can be found in the relevant
respective sections of the document.
➔ “3.1Safetyinstructionsforinstallation”
➔ “4.1Safetyinstructionsforcommissioning”
➔ “5.1Safetyinstructionsforoperation”
4 Operating instructions, Comfort 360, 370, 380 (#101258 – EN)
2. Product information
2.1 Scope of delivery - drive
•
Refer to the table for the supply package applicable to your
product variant.
Country-specicdeviationsarepossible.
Pos.
1
1x
2
1x
3
1x
4
2x
5
1x
Pos. #1 A B
6
2x 2x
7
1x 1x
8
2x 2x
9
1x –
Pos. #1 A B
10
1x –
11
– 1x
Pos. #2 A B
12
4x 4x
13
1x 1x
14
1x 1x
15
1x 1x
16
1x –
17
1x –
18
– 4x
Pos. #3
19
6x
20
6x
21
6x
Pos. Warning signs
22
1x
23
1x
Pos. Hand-held transmitter Multi-Bit bi·linked
24
1x 1x
25
1x –
26
– 1x
Operating instructions, Comfort 360, 370, 380 (#101258 – EN) 5
EN
Pos. Hand-held transmitter Multi-Bit bi·linked
27
1x 1x
28
1x –
29
1x –
30
– 1x
2.2 Scope of delivery - rail
•
Refer to the table for the supply package applicable to your
product variant.
Country-specicdeviationsarepossible.
Pos.
31
1x
Pos. #4 A B
32
1x 1x
33
1x 1x
34
1x 1x
35
2x 2x
36
1x 1x
2.3 Technical specications
Electrical specications
Rated voltage, national variations
possible*
V
EU 230
JP 100
US 120
Rated frequency* Hz 50 / 60
Current intake* A
EU 1.1
JP 2.5
US 2.1
Power consumption in operation** kW 0.25
Power consumption in standby** w approx. 0.6
Control voltage V DC 24
Protection category for motor unit IP 20
Protection class II
* Thedrive-specicvaluescanbefoundonthetypeplateonthe
motor unit.
** Without accessories connected
Mechanical specications
Max. push and pull force
Comfort 360
Comfort 370
Comfort 380
N
650
850
1,100
Max. Travel speed
Comfort 360
Comfort 370
Comfort 380
mm/s
220
235
180
Openingphase,specictogate
Comfort 360
Comfort 370
Comfort 380
s
approx. 9,5
approx. 9,0
approx. 12,0
Ambient specications
Motor unit dimensions
135
335
360
6 Operating instructions, Comfort 360, 370, 380 (#101258 – EN)
Ambient specications
Weight (motor unit)
Comfort 360
Comfort 370
Comfort 380
kg
4.3
4.9
4.9
Sound pressure level dB(A) < 70
Temperature range
°C -20
°C +60
Area of application Comfort
360 370 380
Swing-out overhead door
– max. gate width
– max. gate weight
mm
kg
3,500
110
5,000
185
6,000
220
single-wall sectional gate
– max. gate width
– max. gate weight
mm
kg
5,000
110
5,500
185
6,000
220
double-wall sectional gate
– max. gate width
– max. gate weight
mm
kg
3,000
110
5,500
185
6,000
220
Tilt and canopy gate
– max. gate width
– max. gate height
– max. gate weight
mm
mm
kg
3,500
2,250
110
5,000
2,250
185
6,000
2,250
220
max. cycles per hr. cph 2 4 6
max. cycles per day cpd 20 32 60
2.4 Gate variations
The scope of supply with corresponding drive rail is suitable for the
following types of gate.
Swing-out overhead door (up-and-over door)
2.4 / 1
Sectional gate
2.4 / 2
Special accessories are required for the following gate versions.
Non-swing-out overhead door
2.4 / 3
Side sectional gate
2.4 / 4
Operating instructions, Comfort 360, 370, 380 (#101258 – EN) 7
EN
3. Installation
3.1 Safety instructions for installation
WARNING!
Danger due to a failure to observe the installation instructions!
This chapter contains important information for the safe
assembly of the product.
•
Read this chapter through carefully before assembly.
•
Follow the safety instructions.
•
Perform the assembly as described.
Assemblybyqualiedspecialistpersonnelonly.
➔ “1.2.2Specialistpersonnel”
Electricalworkmustbeperformedbyqualiedelectricians
exclusively.
➔ “1.2.2Specialistpersonnel”
– Before assembly, it is necessary to make sure that the power
supply has been and remains disconnected. Only establish the
power supply when prompted to do so in the corresponding
assembly step.
– It is essential to adhere to the local protection regulations.
– It is essential that mains supply cables and control cables are
laid separately. The controls voltage is 24 v DC.
– The gate must be in good mechanical condition:
– The gate comes to a stop in any position.
– The gate is easy to move.
– The gate opens and closes correctly.
– All pulse transmitters and control devices (e. g. remote control
buttons) must be installed within sight of the gate and at a
safe distance from the moving parts of the gate. A minimum
installation height of 1.5 metres must be observed.
– Onlyusexingmaterialthatissuitablefortherespective
construction substrate.
3.2 Preparation for installation
Before starting installation, it is essential to perform the following
work.
Scope of delivery
•
Check which product variant you have, and ensure the scope of
delivery is complete.
•
Make sure that a suitable drive rail is available.
•
Check that you have all the accessory parts required for your
installation.
Garage
•
Check whether your garage is equipped with a suitable power
connection and circuit breaker.
2.5 Example application
2.5 / 1
1
4
1
3
2
The gate system is an example and may vary depending on gate
type and equipment. The system shown consists of the following
components:
1 Photocell
2 Key switch
3 Post (for code buttons, transponders, etc.)
4 Signal light
Further information regarding the accessories can be found on
the manufacturer’s website.
For the installation and cabling of the gate sensors, control
elements and safety equipment, the relevant installation
instructions must be observed.
8 Operating instructions, Comfort 360, 370, 380 (#101258 – EN)
Gate system
•
Remove all unnecessary components from the gate (e. g.
Cables, chains, brackets, etc.).
•
Render any installations inoperable that will no longer be
needed after the operator system has been installed.
In the case of garages without a second access:
•
Equip the garage gate with an emergency interlock, so that the
garage can be entered in the event of a malfunction.
If a release set is used:
•
Check the correct function of the gate locks. The function of
the gate locks must never be disabled.
If a release set is not used:
•
Remove the gate locks or disable the gate locks.
When using and installing accessories, always observe the
corresponding documentation.
3.3 Installing the drive
3.3 / 1
3.3 / 2
3.3 / 2 a
ø 5
4x
10
3.3 / 2 b
ø 5
4x
10
NOTICE
Danger due to shaft adapter damage caused by the application
of force!
Impacts with a hammer can damage the toothing of the shaft
adapter.
•
Proceed with caution when mounting the drive rail on the
motor unit.
Operating instructions, Comfort 360, 370, 380 (#101258 – EN) 9
EN
3.3 / 3
3.3 / 3 a
1x
10
25
3.3 / 3 b
1x
10
25
3.3 / 4
1x
1x
10
WARNING!
Risk of injury due to incorrect use!
Falling parts can lead to serious injuries.
•
Secure the drive system against falling until it is securely
fastened.
3.3 / 5
NOTICE
Danger of damage to the gate leaf!
Incorrect installation of the lintel connection plate can lead to
gate leaf damage.
•
Make sure the top edge of the gate leaf at the highest point of
the opening track is 10 - 50 mm beneath the horizontal lower
edge of the drive rail.
•
Mount the lintel connection plate for the drive rail centrally
above the gate leaf.
3.3 / 6
10 - 50
ø 10
10 Operating instructions, Comfort 360, 370, 380 (#101258 – EN)
3.3 / 7
2x
2x
2x
13
3.3 / 8
1.
2.
3.
1x
1x
3.3 / 9
1.
2.
3.3 / 10
1.
2.
1x
2x
25
3.3 / 11
3.3 / 12
a
b
5-10
3.3 / 12 a
1x
1x
10
a = 90°
b = 9 Nm
Operating instructions, Comfort 360, 370, 380 (#101258 – EN) 11
EN
3.3 / 15
< 90
ø 10
3.3 / 16
2x
2x
2x
3.3 / 17
< 1800
Tip:
The hand cable can be fastened to the gate with the aid of the
self-adhesive cable retainer.
This prevents the hand cable catching and resulting in damage
(e.g.withroofracksystems).
3.3 / 12 b
5-10
1.
2.
2.
4x
20
3.3 / 13
3.3 / 14
1/3
2/3
1.
2.
3.
12 Operating instructions, Comfort 360, 370, 380 (#101258 – EN)
3.4 Connection
WARNING!
Risk of fatal injuries due to electric shocks!
Contact with live parts can lead to electric shock, burns and
death.
•
Ensure that the power supply is and remains disconnected
throughout any wiring work.
NOTICE
Risk of material damage due to incorrect installation of the
drive!
External voltage to the connection XB03 leads to destruction of
the entire electronics.
•
Only connect potential-free contacts to terminals 1, 2 and 4
(XB03).
3.4 / 1
0.14 - 1.5 mm
2
8 - 9
– Terminal XB03 can be plugged in for a simple connection.
– The cable must be stripped according to the terminal.
3.4.1 Overview of controller connections
3.4.1 / 1
XB03
A
B
XW40
XB72
XN70
XW81
C
A Retainer for expansion housing
B Battery backup slide-in unit
C Battery backup display
XB03 Connection
➔ “3.4.3 Connection of potential-free button
(XB03)”
➔ “3.4.4 Connection of button with power
supply(XB03)”
➔ “3.4.5 Connection of 2-wire photocell
(XB03)”
➔ “3.4.6 Connection of 4-wire photocell
(XB03)”
➔ “3.4.7 Connecting the personnel door
contact(XB03)”
XB72 Connecting the module receiver
➔ “3.4.2 Connecting the module receiver
(XB72)”
XN70 Connection of the battery backup
➔ “3.4.8ConnectionofXN70andXW81”
XW40 Connection of the MS-BUS for expansion
modules
XW81 Connection of expansion
Inputs / Outputs
➔ “3.4.8ConnectionofXN70andXW81”
Operating instructions, Comfort 360, 370, 380 (#101258 – EN) 13
EN
3.4.3 / 3
XB03
3
1
2
4
70
71
NO
COM
XB03
Level 5 – Special functions
Menu 1 – Programmable pulse input (terminal 1/2)
1 ) Pulse (only NO)
5 OPEN pulse (induction loop – only NO)
6
Premature closing through actuation of button
or hand-held transmitter > 2 seconds
7
Pulse (only NO)
with permanent power supply
24 V DC / max. 50 mA
For drives with energy saving technology (e.g. BlueLine) select
parameter 7 if the connected accessories must also be supplied
with power in stand-by.
3.4.2 Connecting the module receiver (XB72)
Connection options:
– Module receiver Multi-Bit
– Module receiver bi∙linked
3.4.2 / 1
XB72
XB72
3.4.3 Connection of potential-free button (XB03)
Product examples:
– Push-button
– Key switch
– Ceiling pull switch
– Transponder system
– Induction loop detector
Possible functions:
– Pulse – open/stop/close a gate
– OPEN pulse – open a gate
3.4.3 / 1
3
1
2
4
70
71
XB03
3.4.3 / 2
M19E010e
1 GND
2 Pulse
Sb1 Pulse button
14 Operating instructions, Comfort 360, 370, 380 (#101258 – EN)
3.4.4 Connection of button with power supply (XB03)
Product examples:
– Radio receiver
– Transponder system
– Induction loop detector
Possible functions:
– Pulse – open/stop/close a gate
– OPEN pulse – open a gate
3.4.4 / 1
3
1
2
4
70
71
XB03
3.4.4 / 2
M19E010e
1 GND
2 Pulse
3 24 V DC / max. 50 mA
S1 Potential-free make contact
3.4.4 / 3
XB03
3
1
2
4
70
71
+ -
1 2
XB03
Level 5 – Special functions
Menu 1 – Programmable pulse input (terminal 1/2)
1 ) Pulse (only NO)
5 OPEN pulse (induction loop – only NO)
6
Premature closing through actuation of button
or hand-held transmitter > 2 seconds (only
Multibit)
7
Pulse (only NO)
with permanent power supply
24 V DC / max. 50 mA
For drives with energy saving technology (e.g. BlueLine) select
parameter 7 if the connected accessories must also be supplied
with power in stand-by.
Operating instructions, Comfort 360, 370, 380 (#101258 – EN) 15
EN
3.4.5 Connection of 2-wire photocell (XB03)
Possible function:
Contactless obstacle detection in CLOSE direction
3.4.5 / 1
3
1
2
4
70
71
XB03
3.4.5 / 2
M19E010e
70 GND
71 Photocell
RX Photocell receiver
TX Photocell transmitter
3.4.5 / 3
TX
1
2
2
1
RX
XB03
3
1
2
4
70
71
XB03
A connected photocell is automatically detected by the controller
as soon as the power supply is connected. The photocell can be
retrospectively reprogrammed.
Unwanted photocells must be disconnected before the power
supply is connected, otherwise the controller will detect them.
Level 8 – System settings
The following menus and functions are only accessible for
qualiedspecialistpersonnel.
The MSA is required for enabling the function.
➔ “4.7MarantecServiceAccess(MSA)”
Gate reversal brief:
Thedrivesystembrieymovesthegateintheoppositedirection
to release an obstacle.
Gate reversal extended:
The drive system moves the gate to the OPEN gate position.
Level 8 – System settings
Menu 1 – Photocell
1 ) Operation without photocell
2
2-wire photocell
(Connection XB03 - terminal 70/71),
Gate movement CLOSE: Gate reversal extended
16 Operating instructions, Comfort 360, 370, 380 (#101258 – EN)
3.4.6 Connection of 4-wire photocell (XB03)
Possible function:
Contactless obstacle detection in CLOSE direction
3.4.6 / 1
XB03
3
1
2
4
70
71
XB03
3.4.6 / 2
M19E010e
3 24 V DC / max. 50 mA
70 GND
71 Photocell
RX Photocell receiver
TX Photocell transmitter
3.4.6 / 3
TX RX
XB03
3
1
2
4
70
71
+ +-
-
13
14
XB03
Level 8 – System settings
The following menus and functions are only accessible for
qualiedspecialistpersonnel.
The MSA is required for enabling the function.
➔ “4.7MarantecServiceAccess(MSA)”
Gate reversal brief:
Thedrivesystembrieymovesthegateintheoppositedirection
to release an obstacle.
Gate reversal extended:
The drive system moves the gate to the OPEN gate position.
Level 8 – System settings
Menu 1 – Photocell
1 ) Operation without photocell
3
External photocell
(Connection XB03 - terminal 70/71),
Gate movement CLOSE: Gate reversal extended
Operating instructions, Comfort 360, 370, 380 (#101258 – EN) 17
EN
3.4.7 Connecting the personnel door contact (XB03)
Examples:
– Personnel door contact 8K2
3.4.7 / 1
3
1
2
4
70
71
XB03
3.4.7 / 2
M19E010e
1 GND
4 Holding circuit, active after reset
Sb4 Personnel door contact
R1 Resistor 8K2
3.4.7 / 3
XB03
3
2
70
71
4
1
8k2
XB03
After connecting the accessory and the subsequent mains On, the
controller automatically detects the accessory.
The gate must be closed so that the personnel door contact can be
correctly detected.
3.4.8 Connection of XN70 and XW81
3.4.8 / 1
For a description of the connection element installation, refer
to separate documentation.
3.4.8 / 2
3.5 Completing the installation
•
Attach the warning sign against the risk of entrapment in a
conspicuous place.
•
Fasten the information sign for emergency unlocking on the
hand cable.
•
Ensure that no part of the gate extends across public footways
or roads when the installation is complete.
3.5 / 1
18 Operating instructions, Comfort 360, 370, 380 (#101258 – EN)
4. Commissioning
4.1 Safety instructions for commissioning
WARNING!
Danger due to a failure to observe the commissioning
instructions!
This chapter contains important information for the safe
commissioning of the product.
•
Read this chapter through carefully before commissioning.
•
Follow the safety instructions.
•
Perform commissioning as described.
Commissioningmustbeperformedbyqualiedspecialist
personnel.
➔ “1.2.2Specialistpersonnel”
Power-operated windows, doors and gates must be inspected by
qualiedspecialistpersonnelbeforerstcommissioningandas
required, although at least once a year, with a suitable closing force
measuring device (written inspection records must be kept).
After initial operation, the persons responsible for operating the
gate system, or their representatives must be familiarised with the
use of the system.
– Children must not play with the gate control unit or the hand-
held transmitter.
– No persons or objects are permitted inside the operating range
of the gate.
– Before passing through the gate opening, make sure the gate is
in the OPEN gate position.
– All available emergency command devices must be tested.
– Pay attention to any parts of the gate system that could cause
crushing or shearing damage.
– Never insert your hands into a running gate, the guide rails or
moving parts.
– The EN 13241-1 regulations (“Doors and gates - Product
standard”)mustbeobserved.
4.2 Overview of the controller
Control elements
2
3
4
7
8
9
0
LCD display
Drive gate in OPEN direction,
Increase parameter
Drive gate in CLOSED direction,
Reduce parameter
P
Startprogramming,conrmandsavevalues
Legend
Displayashing
Display illuminated
Ready for operation
Gate position CLOSED
Gate position OPEN
Error message / maintenance indication in
gate position CLOSED
Photocell or closing edge safety device
Remote control
External button
3
Status indication
(Example display 3 – Battery backup
connected)
➔ “4.3Statusindication”
1
2
3
4
5
6
7
8
9
0
Display of the levels (example: Level 2)
1
2
3
4
5
6
7
8
9
0
Display of the menus and parameters
(Example:Menu3,parameter8)
Minute display
1
2
3
4
5
6
7
8
9
0
Times of more than one minute are displayed in
minutes and seconds.
Example: 1.2 = 1 minute + 20 seconds =
80seconds
Operating instructions, Comfort 360, 370, 380 (#101258 – EN) 19
EN
4.3 Status indication
Display Function / element
3
Battery backup connected (optional)
4
Pre-warning time display (only with
programmed automatic closing)
4.4 Factory settings
The drive can be restored to the factory settings with a reset.
➔ “Level1,Menu8-RESET”
4.5 Quick programming
It is necessary to perform quick programming for correct
commissioning of the drive system and after a reset.
Preconditions:
– The gate is in the CLOSED gate position.
– The guide carriage is engaged.
➔ “5.3Release”
If no button is pressed for 120 seconds in programming mode, the
controller changes back to operating mode.
A corresponding error number is displayed.
➔ “10.Troubleshooting”
•
Perform the quick programming.
✓ It is necessary to perform a functional test after quick
programming.
➔ “4.6Functiontest”
NOTICE
Danger due to damaging the motor unit as a result of a collision
with the guide carriage!
When setting the OPEN gate position, the guide carriage must not
be driven to the end position at maximum speed!
•
Carefully drive the gate to the OPEN position at low speed.
Quick programming
1. Programming the gate position OPEN
Controller is in operating
mode.
P
P > 3 sec. < 10 sec.:
Start of quick programming.
Drive gate to OPEN position.
P
Save OPEN gate position.
2. Programming the gate position CLOSED
Drive gate to CLOSED
position.
P
Save gate position CLOSED.
20 Operating instructions, Comfort 360, 370, 380 (#101258 – EN)
4.6 Function test
4.6.1 Checking the drive force
1.
Controller is in operating
mode.
2.
The gate must open and drive
to the saved gate position
OPEN.
3.
The gate must close and
drive to the saved gate
position CLOSED.
4.
The drive system must drive
the gate in the OPEN or
CLOSED direction.
5. The drive system must stop.
6.
The drive system runs in the
opposite direction.
4.6.2 Teaching run for the drive force
The drive system learns the maximum drive force required during
therstsixrunsaftersettingthegatepositions.
•
Run the drive system (with gate engaged) from the OPEN gate
position to the CLOSED gate position and back three times
without interruption.
Aqualiedspecialistmusttestthedrivingpowerwithaforcetester
designed for this purpose.
Quick programming
3. Programming the remote control
Only with bi•linked version:
Actuate the programming
button on the hand-held
transmitter.
Actuate hand-held
transmitter.
Release hand-held
transmitter.
P
Save remote control.
End of quick programming.
Controller is in operating
mode.
Operating instructions, Comfort 360, 370, 380 (#101258 – EN) 21
EN
4.6.3 Checking the automatic cut-out
WARNING!
Risk of injury due to operation without automatic cut-out!
The drive is equipped with an automatic cut-out for personal
protection.
Only ever operate the product if the correct function of the
automatic cut-out is guaranteed.
•
Test the automatic cut-out with OPEN and CLOSE.
•
Commissionaqualiedspecialistwithtestingthedriving
power using a force tester designed for this purpose.
Automatic cut-out OPEN
•
Load the gate in the centre of the lower edge with a mass of
20kgduringthegaterun:
The gate must stop immediately.
Automatic cut-out CLOSE
•
Place a 50 mm tall obstacle on the ground.
•
Drive the gate over the obstacle:
The drive system must stop and reverse upon encountering the
obstacle.
The settings for the drive forces OPEN and CLOSE are retained if
the mains power is interrupted.
Only after a reset are the parameters restored to the factory
settings.
➔ “Level1,Menu8-RESET”
4.6.4 Checking the photocell
Photocell
•
Check all photocells individually by triggering the function.
•
Check all connected photocells directly in front of the CLOSED
gate position.
Peculiarities with gate frame photocells
– The function of a connected frame photocell must be realised
above the installation position. Beneath the installation
position, the function is suppressed by the controller.
– If multiple photocells are connected, all photocells react in the
same way with a possible frame photocell.
4.6.5 Check the personnel door contact
•
Open the personnel door.
•
Move the gate: The drive system is not permitted to move.
4.7 Marantec Service Access (MSA)
The MSA prevents unauthorised persons from changing safety-
relevant values.
The following functions shall be programmed exclusively by
qualiedspecialistpersonnelwiththehelpoftheMSA:
– Level 2 (drive settings)
– Level 3 (automatic closing)
– Level 6 (variable speeds)
– Level 8 (system settings)
The drive stores the customer ID, which can be found on the rear of
the MSA.
4.7.1 Inserting the MSA
4.7.1 / 1
4.7.1 / 2
XB72
4.7.1 / 3
XB72
Service Access
dacb Rxx
xxxxxxx
IDXXXXX
Made in Germany
MSA
4.7.1 / 4
22 Operating instructions, Comfort 360, 370, 380 (#101258 – EN)
4.7.2 Removing the MSA
4.7.2 / 1
4.7.2 / 2
XB72
Service Access
dacb Rxx
xxxxxxx
IDXXXXX
Made in Germany
MSA
4.7.2 / 3
XB72
4.7.2 / 4
4.8 Special programming
WARNING!
Risk of injury due to incorrect gate force setting!
In order to guarantee personal protection, the gate forces
mustcomplywithspeciedlimitvalues.Iftheparametersare
changed, these limit values could be exceeded. After changing
the settings, it is therefore necessary to check the gate forces
to guarantee safe operation.
•
Test the automatic cut-out.
➔ “4.6.3Checkingtheautomaticcut-out”
After a reset, all parameters are reset to the factory settings.
Connected and functional safety elements are redetected after the
reset.
Connected further accessories must be reprogrammed after a
reset.
In order to guarantee faultless operation of the controller:
•
Reprogram all desired functions.
•
Teach the remote control again.
•
Run the drive system into the gate position OPEN and CLOSED
once.
A connected photocell is automatically detected by the controller
as soon as the power supply is connected. The photocell can be
retrospectively reprogrammed.
Unwanted photocells must be disconnected before the power
supply is connected, otherwise the controller will detect them.
➔ “3.4.5Connectionof2-wirephotocell(XB03)”
➔ “3.4.6Connectionof4-wirephotocell(XB03)”
✓ It is necessary to perform a functional test after changes in
programming mode.
➔ “4.6Functiontest”
Operating instructions, Comfort 360, 370, 380 (#101258 – EN) 23
EN
4.8.1 Programming the special functions
Programming sequence
1.
Controller is in operating
mode.
2.
P
P > 10 sec.:
Start of programming the
expanded drive functions.
Display of the levels.
1
2
3
4
5
6
7
8
9
0
3.
Selection of the desired level
(example level 2).
1
2
3
4
5
6
7
8
9
0
4.
P
Conrmationofthedesired
level.
Displayoftherstmenuand
the set parameter.
1
2
3
4
5
6
7
8
9
0
5.
Selection of the desired
menu (example menu 3).
1
2
3
4
5
6
7
8
9
0
6.
P
Conrmationofthedesired
menu.
Display of the set parameter.
1
2
3
4
5
6
7
8
9
0
7. Change of the parameter.
1
2
3
4
5
6
7
8
9
0
8.
P
Saving the parameter.
The controller switches to
the levels view.
1
2
3
4
5
6
7
8
9
0
Programming sequence
9.
Selection of the next desired
level.
Continuation of
programming.
1
2
3
4
5
6
7
8
9
0
or
P
P > 5 sec.:
End of programming.
All changed parameters are
saved.
Controller is in operating
mode.
4.8.2 Overview of the special functions
Level Menu
1
Basic functions
3 Intermediate position OPEN
4 Intermediate position CLOSED
7 Relay output
8 RESET
2
Drive settings
1 Required drive force OPEN
2 Required drive force CLOSE
3 Automatic cut-out OPEN
4 Automatic cut-out CLOSE
3
Automatic
closing
1 Automatic closing
3 Open time
4 Pre-warning time
5 Start-up warning
7 Signal light
4
Radio
programming
2 Intermediate position OPEN
3 Intermediate position CLOSED
4 OPEN
5 CLOSED
8 Drive lighting ON / OFF or relay output
5
Special functions
1 Programmable pulse input
3 Programmable input
4 Lighting time
5 Manual programming device
7 Battery-back-up
24 Operating instructions, Comfort 360, 370, 380 (#101258 – EN)
Level Menu
6
Variable
speed
1 Speed OPEN
2 Speed soft running OPEN
3 Soft running position OPEN
4 Speed CLOSE
5 Speed smart running CLOSE
6 Speed soft running CLOSE
7 Smart running position CLOSE
8 Soft running position CLOSE
9 Soft start time OPEN
10 Soft start time CLOSE
7
Service and
maintenance
1 Gate cycle counter
2 Maintenance counter
3 Maintenance interval
8 Reset service and maintenance
9 Fault indication
8
System settings
1 Photocell
2 Closing edge safety device
3 Automatic cut-out function
4 Operating modes
5 Function of the direction command
device
6 Function of the pulse command device
7 Force relief in the GATE CLOSED
position (back-jump)
8 Direction of rotation
10 Position of the frame photocell
4.8.3 Contents of the special functions
Level 1 – Basic functions
Menu 3 – Intermediate position OPEN
Setting with button + (OPEN) and – (CLOSE).
Closing function is possible with automatic closing.
It is only possible to use the most recently
programmed intermediate position.
Menu 4 – Intermediate position CLOSED
Setting with button + (OPEN) and – (CLOSE).
Closing function is not possible with automatic closing.
It is only possible to use the most recently
programmed intermediate position.
Level 1 – Basic functions
Menu 7 – Relay output
(only programmable with optional relay)
1
) Signal light (available / not available)
➔ “Level3,Menu7-Signallight”
2 Gate position OPEN
3 Gate position CLOSED
4 Intermediate position OPEN
5 Intermediate position CLOSED
6 Drive system starts (wipe pulse 1 second)
7 Fault
8
Lighting time
➔ “Level5,Menu4-Lightingtime”
9 Locking release (drive system running)
10 Locking release (drive system stationary)
11
Lock release (drive system starts /
wipe pulse 3 seconds)
12 Anti-opening mechanism
13
Radio remote control (relay switches for the
duration of the pulse)
➔ “Level 4, Menu 8 - Drive lighting ON / OFF or
relayoutput”
14
Test pulse for closing edge safety device (relay
issues a test pulse and switches for 300 ms)
Menu 8 – RESET
The drive system can be reset to the factory settings.
After a reset of the control or replacement of the
control box, all desired individual settings must be
input again.
1 ) No reset
2
Reset control
(Connected modules (bus modules,
remote control) must be reset separately)
3 Reset remote control (telegrams are deleted)
4
Reset expansion automatic closing
➔ “Level3-Automaticclosing”
5
Reset only expanded drive functions (apart from
gate position OPEN/CLOSE and remote control
pulse)
6 Reset safety elements (photocell / hold circuit)
7
Reset bus modules (connected bus modules are
taught)
Operating instructions, Comfort 360, 370, 380 (#101258 – EN) 25
EN
Level 2 – Drive settings
The following menus and functions are only accessible for
qualiedspecialistpersonnel.
The MSA is required for enabling the function.
➔ “4.7MarantecServiceAccess(MSA)”
Menu 1 – Required drive force OPEN
Sensitivity in stages from 1 - 16
(the higher the stage, the higher the driving force).
) 8
Menu 2 – Required drive force CLOSE
Sensitivity in stages from 1 - 16
(the higher the stage, the higher the driving force).
) 8
Menu 3 – Automatic cut-out OPEN
Sensitivity in stages from 1 (OFF) - 16
(the lower the stage, the more sensitive the automatic
cut-out).
) 12
Menu 4 – Automatic cut-out CLOSE
Sensitivity in stages from 1 (OFF) - 16
(the lower the stage, the more sensitive the automatic
cut-out).
) 8
Level 3 – Automatic closing
The following menus and functions are only accessible for
qualiedspecialistpersonnel.
The MSA is required for enabling the function.
➔ “4.7MarantecServiceAccess(MSA)”
Menu 1 – Automatic closing
With activated automatic closing, the relay output
(level 1 / menu 7) can be reprogrammed if necessary.
1 ) Deactivated
2
Open time 15 /
pre-warning time 5
Extension of the open
time only through
pulsing
(Button, hand-held
transmitter).
3
Open time 30 /
Pre-warning time 5
4
Open time 60 /
Pre-warning time 8
5
Open time 15 /
Pre-warning time 5
Cancel the open time
after passing the
photocell.
6
Open time 30 /
Pre-warning time 5
7
Open time 60 /
Pre-warning time 8
8
Open time endless /
Pre-warning time 3
Close after passing
the photocell / closing
prevention.
Menu 3 – Open time
2 – 250 seconds.
) Depending on level 3, menu 1
Menu 4 – Pre-warning time
1 – 70 seconds.
) Depending on level 3, menu 1
Menu 5 – Start-up warning
0 – 7 seconds.
) 0
26 Operating instructions, Comfort 360, 370, 380 (#101258 – EN)
Level 3 – Automatic closing
The following menus and functions are only accessible for
qualiedspecialistpersonnel.
The MSA is required for enabling the function.
➔ “4.7MarantecServiceAccess(MSA)”
Menu 7 – Signal light
The setting acts on all relays that were programmed ex
worksorretrospectivelytothe“Signallight”parameter.
1
) Gatemovement/warning:ashing
Gate standstill: Off (energy saving)
2
Gate movement / warning: illuminated
Gate standstill: Off (energy saving)
3
Gatemovement/warning:ashing
Gatestandstill:ashing
4
Gate movement / warning: illuminated
Gate standstill: illuminated
5
Gatemovement/warning:ashing
Gate standstill: illuminated
6
Gate movement / warning: illuminated
Gatestandstill:ashing
Level 4 – Radio programming
Menu 2 – Intermediate position OPEN
Hand-heldtransmitterdisplayashingslowly->Press
hand-held transmitter button -> Hand-held transmitter
displayashesquickly->Thefunctionhasbeen
taught.
Menu 3 – Intermediate position CLOSED
Hand-heldtransmitterdisplayashingslowly->Press
hand-held transmitter button -> Hand-held transmitter
displayashesquickly->Thefunctionhasbeen
taught.
Menu 4 – OPEN
Hand-heldtransmitterdisplayashingslowly->Press
hand-held transmitter button -> Hand-held transmitter
displayashesquickly->Thefunctionhasbeen
taught.
Menu 5 – CLOSED
Hand-heldtransmitterdisplayashingslowly->Press
hand-held transmitter button -> Hand-held transmitter
displayashesquickly->Thefunctionhasbeen
taught.
Level 4 – Radio programming
Menu 8 – Drive lighting ON / OFF or relay output
Parameterandhand-heldtransmitterdisplayashing
-> Press hand-held transmitter button -> Hand-held
transmitterdisplaylightsupbriey->Thefunctionhas
been taught.
Relay output:
Theparameter“radioremotecontrol”mustbe
programmed.
➔ “Level1,Menu7-Relayoutput”
Level 5 – Special functions
Programming the special functions is dependent on the
connection XB03.
➔ “3.4.1Overviewofcontrollerconnections”
Menu 1 – Programmable pulse input (terminal 1/2)
1 ) Pulse (only NO)
2 Closing prevention (only NO)
3
Stops and reverses
(only OPEN direction - only NC)
4
Stops and reverses
(only CLOSE direction - only NO)
5 OPEN pulse (induction loop – only NO)
6
Premature closing through actuation of button
or hand-held transmitter > 2 seconds
(only Multi-Bit)
7
Pulse (only NO)
with permanent power supply
24 V DC / max. 50 mA
Menu 3 – Programmable input (XW81)
1 ) Pulse (only NO)
2 Pulse RC (only NO)
3 Closing prevention (only NO)
4
Stops and reverses
(only OPEN direction - only NC)
5
Stops and reverses
(only CLOSE direction - only NO)
6 OPEN pulse (only NO)
7 Stop (only NC)
8
Premature closing through actuation of button
or hand-held transmitter > 2 seconds
(only Multi-Bit)
9 Automatic closing ON/ OFF
Operating instructions, Comfort 360, 370, 380 (#101258 – EN) 27
EN
Level 5 – Special functions
Menu 4 – Lighting time
2 – 250 seconds.
) 3.0 (180 seconds)
Menu 5 – Manual programming device
1 ) Operating and programming possible
2 Only operating possible
Menu 7 – Battery-back-up
1 ) Battery-back-up deactivated
2 Battery-back-up active
Level 6 - Variable speed
The following menus and functions are only accessible for
qualiedspecialistpersonnel.
The MSA is required for enabling the function.
➔ “4.7MarantecServiceAccess(MSA)”
Menu 1 – Speed OPEN
Stages of speed soft running OPEN up to 16.
) 16
Menu 2 – Speed soft running OPEN
Stages from 1 to speed OPEN.
) 8
Menu 3 – Soft running position OPEN
Setting with button + (OPEN) and – (CLOSE).
Menu 4 – Speed CLOSE
Stages of speed soft running CLOSE up to 16.
) 9
Menu 5 – Speed smart running CLOSE
Stages of speed soft running CLOSE up to speed
CLOSE.
) 7
Menu 6 – Speed soft running CLOSE
Stages from 1 to speed CLOSE.
) 6
Level 6 - Variable speed
The following menus and functions are only accessible for
qualiedspecialistpersonnel.
The MSA is required for enabling the function.
➔ “4.7MarantecServiceAccess(MSA)”
Menu 7 – Smart running position CLOSE
Setting with button + (OPEN) and – (CLOSE).
Menu 8 – Soft running position CLOSE
Setting with button + (OPEN) and – (CLOSE).
Menu 9 – Soft start time OPEN
1 ) 1 second
2 2 seconds
3 3 seconds
4 6 seconds
Menu 10 – Soft start time CLOSE
1 ) 1 second
2 2 seconds
3 3 seconds
4 6 seconds
Level 7 – Service and maintenance
Menu 1 – Gate cycle counter
Six-digit display of gate actuations up to 999999.
Digits in turn until the dot is displayed, then repeat.
Menu 2 – Maintenance counter
Five-digit display of the remaining gate actuations until
the maintenance display.
Digits in turn until the dot is displayed, then repeat.
28 Operating instructions, Comfort 360, 370, 380 (#101258 – EN)
Level 7 – Service and maintenance
Menu 3 – Maintenance interval
Setting the number of gate actuations from which the
required maintenance is displayed.
1 ) OFF
2 100
3 500
4 1,000
5 4,000
6 5,000
7 6,000
8 7,000
9 8,000
10 9,000
11 10,000
12 15,000
13 20,000
14 30,000
15 40,000
16 50,000
Menu 8 – Reset service and maintenance
The error memory is reset here for service, diagnostic
and maintenance work.
1 ) No reset
2 Reset error memory
Menu 9 – Fault indication
Display of the current error message.
(max. 16 error displays possible).
Display of the previous error /
Navigation through the error list
Navigation through the error list
Level 8 – System settings
The following menus and functions are only accessible for
qualiedspecialistpersonnel.
The MSA is required for enabling the function.
➔ “4.7MarantecServiceAccess(MSA)”
Gate reversal brief:
Thedrivesystembrieymovesthegateintheoppositedirection
to release an obstacle.
Gate reversal extended:
The drive system moves the gate to the OPEN gate position.
Menu 1 – Photocell
1 ) Operation without photocell
2
2-wire photocell
(Connection XB03 - terminal 70/71),
Gate movement CLOSE: Gate reversal extended
3
External photocell
(Connection XB03 - terminal 70/71),
Gate movement CLOSE: Gate reversal extended
Menu 2 – Closing edge safety device
Gate movement OPEN changes the function of an
optionallyconnectedexpansionmoduleEM183OPEN.
1
) Gate movement OPEN: Gate reversal brief
Gate movement CLOSE: Gate reversal brief
2
Gate movement OPEN: Gate reversal brief
Gate movement CLOSE: Gate reversal extended
3
Gate movement OPEN: Gate reversal extended
Gate movement CLOSE: Gate reversal brief
4
Gate movement OPEN: Gate reversal extended
Gate movement CLOSE: Gate reversal extended
Menu 3 – Automatic cut-out function
1
) Gate movement OPEN: Gate stops
Gate movement CLOSE: Gate reversal brief
2
Gate movement OPEN: Gate reversal brief
Gate movement CLOSE: Gate reversal brief
3
Gate movement OPEN: Gate stops
Gate movement CLOSE: Gate reversal extended
4
Gate movement OPEN: Gate reversal extended
Gate movement CLOSE: Gate reversal extended
5
Gate movement OPEN: Gate reversal brief
Gate movement CLOSE: Gate reversal extended
Operating instructions, Comfort 360, 370, 380 (#101258 – EN) 29
EN
Level 8 – System settings
The following menus and functions are only accessible for
qualiedspecialistpersonnel.
The MSA is required for enabling the function.
➔ “4.7MarantecServiceAccess(MSA)”
Menu 4 – Operating modes
1
Gate movement OPEN: Dead man
Gate movement CLOSE: Dead man
2
Gate movement OPEN: Self-retaining
Gate movement CLOSE: Dead man
3
Gate movement OPEN: Dead man
Gate movement CLOSE: Self-retaining
4
) Gate movement OPEN: Self-retaining
Gate movement CLOSE: Self-retaining
Menu 5 – Function of the direction command device
1
Direction command device not active:
The direction command devices only trigger a
command with a stationary gate.
2
) Direction command device only STOP:
A running gate is stopped by every direction
command device.
Menu 6 – Function of the pulse command device
1
Pulse command device not active:
The pulse command devices only trigger a
command with a stationary gate.
2
Pulse command device only STOP, subsequently
standard sequence:
A running gate is stopped by every pulse
command device. A subsequent command starts
the drive system in the opposite direction
(OPEN - STOP - CLOSE - STOP - OPEN).
3
) Pulse command device only STOP,
subsequently standard sequence:
A running gate is stopped by every pulse
command device. A subsequent command
starts the drive system in the opposite
direction
(OPEN - STOP - CLOSE - STOP - OPEN).
With automatic closing, no STOP in the OPEN
direction.
Level 8 – System settings
The following menus and functions are only accessible for
qualiedspecialistpersonnel.
The MSA is required for enabling the function.
➔ “4.7MarantecServiceAccess(MSA)”
Menu 7 – Force relief in the GATE CLOSED position (back-jump)
1 ) not active
2 minimal
3 short
4 medium
5 long
Menu 8 – Direction of rotation
1 ) Standard
2 Reversal of rotational direction
Menu 10 – Position of the frame photocell
The position of the frame photocell can be manually
set if necessary.
Setting with button + (OPEN) and – (CLOSE).
30 Operating instructions, Comfort 360, 370, 380 (#101258 – EN)
5. Operation
5.1 Safety instructions for operation
WARNING!
Danger due to a failure to observe the operating instructions!
This chapter contains important information for the safe
operation of the product.
•
Read this chapter through carefully before operation.
•
Follow the safety instructions.
•
Use the product as described.
– The controller or hand-held transmitter shall only be operated
when no persons or objects are inside the range of movement
of the gate.
– The controller and hand-held transmitter must not be used by
children or unauthorised persons.
– The hand-held transmitter must not be inadvertently actuated
(e. g. in the trouser pocket).
– No obstacle shall be present in the path of the gate and hand
cable. Otherwise the hand cable may become trapped during
gate movements, resulting in damage (e. g. with roof rack
systems).
5.2 Hand-held transmitter
The drive works with the supplied hand-held transmitter with pulse
frequency control.
Operation with the hand-held transmitter
1.
Controller is in operating
mode.
2.
1. Pulse:
The gate opens and drives in
the OPEN direction.
3.
2. Pulse:
The drive system stops.
4.
3. Pulse:
The gate travels in the
opposite direction CLOSE.
Transmit coding (only Multi-Bit)
1.
Connect hand-held transmitter
with transmission plug.
2.
Actuate master transmitter.
Press and hold button.
LED illuminates.
3.
Press button of the hand-held
transmitter to be newly coded.
LEDashes.
4.
LED illuminates.
Coding process is complete.
5.
Remove transmission plug.
With multi-button transmitters, each button can be assigned a
separate function.
Operating instructions, Comfort 360, 370, 380 (#101258 – EN) 31
EN
Change coding (only Multi-Bit)
1.
Insert transmission plug in
hand-held transmitter.
2.
Short-circuit one of the two
external pins with the middle
pin (e. g. with the aid of a
screwdriver).
3.
Press the desired button on the
hand-held transmitter.
LEDashes.
4.
LED illuminates.
Coding process is complete.
5.
Remove transmission plug.
After recoding the hand-held transmitter, the drive system must
also be reprogrammed to the new coding.
With multi-channel transmitters, the coding process must be
performed separately for each button.
Further information regarding the additional functions of the
bi·linked hand-held transmitter provided can be found in the
associated documentation.
5.3 Release
CAUTION!
Risk of injury due to uncontrolled gate movements!
Uncontrolled gate movements may arise when actuating the
unlocking, e.g. if the gate springs are weak or broken, or the gate
is not balanced.
•
Move the gate cautiously in the unlocked condition and only
at moderate speed!
NOTICE
Risk of material damage due to uncontrolled gate movements!
When opening the gate by hand, the guide carriage can collide
with the rail stop.
•
Move the gate cautiously in the unlocked condition and only at
moderate speed!
5.3 / 1
5.3 / 2
32 Operating instructions, Comfort 360, 370, 380 (#101258 – EN)
6. Care
WARNING!
Risk of injury due to electric shock!
There is a risk of injury due to electric shock through contact
with mains voltage.
•
It is vital that you disconnect the drive system from the
power supply before cleaning. Take measures to ensure that
the power supply remains disconnected for the duration of
the cleaning operation.
NOTICE
Damage resulting from incorrect operation!
When cleaning the drive, never use:
direct water jets, high pressure cleaners, acids or alkaline
solutions.
•
Clean the outside of the housing using a damp, soft cloth that
doesnotshedbres.
If particularly dirty, the housing can be cleaned using a mild
detergent.
7. Maintenance
7.1 Maintenance work by the operator
Damageorweartoagatesystemmayonlyberectiedbyqualied
specialist personnel.
To ensure fault-free operation, the gate system must be inspected
regularly and, if necessary, be repaired. Before starting work on the
gate system, the drive system must always be disconnected from
the power supply.
•
Check once a month that the operator system reverses when
the gate touches an obstacle. To check this, place an obstacle,
50 mm in height, in the path of the gate in the direction of
travel.
•
Check the settings of the automatic cut-out in the OPEN and
CLOSE directions.
➔ “4.6.3Checkingtheautomaticcut-out”
•
Check all the moving parts of the gate system and gate operator
system.
•
Check the gate system for signs of damage or wear and tear.
•
Move the gate manually to check that the gate travels easily and
smoothly.
•
Check all connection lines for damage.
For safety reasons, if the power supply cable is damaged it
must be replaced by the manufacturer or the manufacturer’s
customerservicedepartment,orbyasimilarlyqualiedperson.
7.2 Maintenance by qualied specialist
personnel
Power-operated windows, doors and gates must be inspected by
qualiedpersonnelwhenevernecessary,butatleastonceayear
(written inspection records must be kept).
•
Test the driving power with a force tester designed for this
purpose.
•
Replace any damaged or worn parts.
8. Disassembly
Disassemblybyqualiedspecialistpersonnelonly.
➔ “1.2.2Specialistpersonnel”
WARNING!
Risk of fatal injuries due to electric shocks!
Contact with live parts can lead to electric shock, burns and
death.
•
Ensure that the power supply is and remains disconnected
throughout disassembly.
WARNING!
Risk of injury due to incorrect use!
Size and weight of the product require extensive force during
disassembly. If the product drops, this may result in serious
injuries.
•
Secure the drive system against falling before disassembly.
•
Comply with all applicable occupational health and safety
regulations.
Disassembly is performed in reverse order to assembly.
➔ “3.Installation”
9. Disposal
Disposalbyqualiedspecialistpersonnelonly.
➔ “1.2.2Specialistpersonnel”
Do not dispose of old equipment or batteries with
normal household waste!
•
Dispose of old equipment at a collection centre for electronic
scrap or via your specialist dealer.
•
Dispose of used batteries in a recyclables collection container
for used batteries or via your specialist dealer.
•
Dispose of the packaging materials in a collection container for
paper, cardboard and plastic.
Operating instructions, Comfort 360, 370, 380 (#101258 – EN) 33
EN
10. Troubleshooting
Faults without the error message display
LCD display has no display and does not light up.
Drive in standby mode.
•
Press an arbitrary button to put the drive into the
operating mode.
Note:
This can start the door moving.
Voltage missing.
•
Check whether mains voltage is present.
•
Check current connection.
Thermal contactor in mains transformer has
triggered.
•
Leave the mains transformer to cool down.
Controller unit defective.
•
Have the drive system checked.
No response after pulsing.
Connectionterminalsfor“Pulse”buttonbypassed,e.g.
throughlineshort-circuitoratterminal.
•
Possibly test-disconnect wired key switch or
internal push-button from the controller unit:
Unplug cable from socket XB03, insert short-
circuit plug and search for wiring fault.
➔ “3.4.3Connectionofpotential-freebutton(XB03)”
No response after pulsing by hand-held transmitter.
Module receiver not plugged in.
•
Connect module receiver with controller unit.
➔ “3.5Completingtheinstallation”
Hand-held transmitter coding does not match
receiver coding.
•
Reactivate hand-held transmitter.
➔ “4.5Quickprogramming”
Hand-held transmitter battery empty.
•
Insert new battery.
➔ “5.2Hand-heldtransmitter”
Radiooperationdeactivated(“externalbutton”symbol
ashes).
•
Press the + (OPEN) or – (CLOSE) button on the
drive to reactivate the radio.
Hand-held transmitter or controller electronics or
module receiver defective.
•
Have all 3 components checked.
Drive system reverses with interruption to frame photocell.
Programming was not performed correctly. Frame
photocellwasnotidentiedcorrectly.
•
Manually set the position of the frame photocell.
➔ “Level8,Menu10-Positionoftheframephotocell”
Faults without the error message display
Low or no range.
Hand-held transmitter defective.
•
Check hand-held transmitter, replace if
necessary.
Antenna defective or installed incorrectly.
•
Check / replace antenna.
•
Lay antenna to the lintel or feed out of the garage,
if nec. install outside antenna.
Faults on frequency band used.
•
Switch to alternative frequency.
Drive lighting not working.
Bulb defective.
•
Replace LED.
With further faults.
•
Observe error message (see LCD display).
•
Have article no., production no. and version
to hand (see type plate) for any queries.
•
Reset and re-commissioning in accordance with
the operating manual.
Faults with error message display
The display shows detected faults with an
error number (example error number 7).
The controller switches to the message
mode.
In operating mode, pressing the P button
displays the most recent error number.
Error number 7
After 120 seconds without pressing a button,
programming mode switches off automatically.
•
Restart the programming procedure.
Error number 9
Speed sensor pulse not available,
drive system blocked.
•
Have the drive system checked.
34 Operating instructions, Comfort 360, 370, 380 (#101258 – EN)
Faults with error message display
Error number 10
Gate running sluggish or gate blocked.
•
Re-establish gate movement.
Maximum drive force set too low.
•
Have the maximum drive force checked by
qualiedspecialistpersonnelusinganappropriate
force tester.
➔ “Level2,Menu1-RequireddriveforceOPEN”
➔ “Level2,Menu2-RequireddriveforceCLOSE”
Error number 11
Run-time limiting.
•
Have the drive system checked.
Error number 15
Photocell interrupted or defective.
•
Remove obstacle or have photocell checked.
Photocell programmed but not connected.
•
Deactivate or connect photocell.
Error number 16
Current sensor for automatic cut-out defective.
•
Have motor unit checked.
Error number 26
Undervoltage. Drive system overloaded when drive
force set to stage 16 (maximum).
•
Have external voltage supply checked.
Error number 28
Gate running sluggish, irregular or gate blocked.
•
Check gate running and re-establish gate
movement.
Automatic cut-out setting is too sensitive.
•
Have automatic cut-out checked by specialist
dealer.
➔ “Level2,Menu3-Automaticcut-outOPEN”
➔ “Level2,Menu4-Automaticcut-outCLOSE”
Error number 30
MS-Bus error.
•
Perform reset of the MS Bus modules:
➔ “Level1,Menu8-RESET”
•
Have connected BUS modules checked.
Faults with error message display
Error number 33
Overtemperature due to overheating.
•
Leave the drive system to cool down.
Error number 35
Electronics defective.
•
Have the drive system checked.
Error number 36
This error number can also be triggered by a connected
expansion module.
Function of stop button programmed, but no stop
button connected.
•
Connect stop button.
➔ “3.4Connection”
•
If no stop button is available,
“RESETsafetyelements”or
“RESETBUSmodules”.
➔ “Level1,Menu8-RESET”
Error number 38
Anti-opening mechanism has triggered.
•
Check gate for signs of a break-in.
Error number 44
8K2 hold circuit of gate leaf has triggered.
•
Check personnel door to make sure it is correctly
closed.
Error number 48
Gate running sluggish, irregular or gate blocked.
•
Check gate running and re-establish gate
movement.
Setting of gate positions CLOSED incorrect.
•
Check gate positions OPEN and CLOSED and reset
if necessary.
•
Check gate.
Operating instructions, Comfort 360, 370, 380 (#101258 – EN) 35
EN
11. Attachment
11.1 Manufacturer’s declaration
Declaration of incorporation
in accordance with the Machinery Directive 2006/42/EC for the
incorporation of an incomplete machine per Annex II, Part 1B.
Declaration of conformity
in accordance with the directives for electromagnetic compatibility
2014/30/EU and RoHS 2011/65/EU + 2015/863/EU + 2017/2102/EU..
Manufacturer:
Marantec Antriebs und Steuerungstechnik GmbH & Co. KG
Remser Brook 11, 33428 Marienfeld, Germany
We hereby declare that the product cited below
Product designation: Garage gate drive
Type designation: Comfort 360, 370, 380
Revision status: R01, R10
as an incomplete machine intended exclusively for incorporation
in a door system and developed, designed and produced in
accordance with the following directives:
– Machinery Directive 2006/42/EC
– Electromagnetic Compatibility Directive 2014/30/EU
– RoHS Directive 2011/65/EU + 2015/863/EU + 2017/2102/EU
Furthermore,italsosatisestherequirementsoftheLowVoltage
Directive 2014/35/EU per Annex I Part 1.5.1 of the
satisesMachineryDirective2006/42/EC.
Appliedandreferencedstandardsandspecications:
– EN 12453
Doors - Safety in use of power operated doors: Requirements
and test methods
– EN 12604
Doors - Mechanical aspects: Requirements and test methods
– ENISO13849-1,PL“c”,Cat.2
Safety of machinery - Safety-related parts of control systems -
Part 1: General principles for design
– EN 60335-1
Safety of household and similar electrical appliances -
Part 1: General requirements
– EN 60335-2-95
Safety of household and similar electrical appliances –
Part 2-95: Particular requirements for drives for vertically
moving garage gates for residential use
– EN 61000-6-2
Electromagnetic compatibility (EMC) —
Part 6-2: Generic standards – Immunity for industrial
environments
– EN 61000-6-3
Electromagnetic compatibility (EMC) —
Part 6-3: Generic standards – Emission standard for residential,
commercial and light-industrial environments
The following requirements of EC Directive 2006/42/EC were
complied with:
General principles, No. 1.1.2, 1.1.3, 1.1.5, 1.1.6, 1.2.1, 1.2.2, 1.2.3, 1.2.6,
1.3.1, 1.3.4, 1.3.7, 1.3.8, 1.3.9, 1.4.1, 1.4.3, 1.5.1, 1.5.4, 1.5.6, 1.5.8, 1.5.14,
1.7
Furthermore, we declare that the special technical documentation
for this partly completed machine was prepared in accordance with
Annex VII Part B and we undertake to supply these documents, in
electronic form, to the national authorities in response to a duly
reasoned request.
Person authorised to compile the technical documentation:
Marantec Antriebs- und Steuerungstechnik GmbH & Co. KG,
Remser Brook 11 · 33428 Marienfeld · Germany
Tel. +49 (5247) 705-0
Incomplete machines in accordance with the EC directive
2006/42/EC are only intended for incorporation in other machines
or incomplete machines or systems or for combination with
them, in order to form a machine with them in accordance with
the aforementioned directive. This product must therefore not
be put into service until the complete machine / system into
which it is incorporated is compliant with the provisions of the
aforementioned EC directives.
A change to this product that has not been approved by us results
in this declaration losing its validity.
Marienfeld, 16.07.2020 M. Hörmann
Managing Director
11.2 Radio conformity
The company
Marantec Antriebs- und Steuerungstechnik GmbH & Co KG,
hereby declares that the radio system model complies with
directive 2014/53/EU.
1. Digital 168, Digital 179, Digital 921, Digital 941, Digital 991
2. Digital 382, Digital 384, Digital 392, Digital 564, Digital 572,
Digital 663
The complete EU declaration of conformity text can be found at the
following internet address:
marantec.group/conformity
1 - EN 360350 - M - 0.5 - 1111
Motor type plate
Model (A) _____________________________________________________________________________________________
Production month / year (B) _____________________________________________________________________________________________
Art. No. Product (C) _____________________________________________________________________________________________
Revision. (D) _____________________________________________________________________________________________
Art. No. Sales product (E) _____________________________________________________________________________________________
Serial number (F) _____________________________________________________________________________________________
Remser Brook 11
DE - 33428 Marienfeld
MADE IN GERMANY
A B
C
D
/
E
F
… 34


Need help? Post your question in this forum.

Forumrules
1

Forum

marantec-comfort-370

  • good morning to all. I have a confort 370 and I dont know how to repair the error 9 Submitted on 27-3-2021 at 10:55

    Reply Report abuse

    • Please contact us we will help you +495247705178
      Best regards
      Sebastian Answered on 8-4-2021 at 07:45

      Vote up Report abuse


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Marantec Comfort 370 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Marantec Comfort 370 in the language / languages: English as an attachment in your email.

The manual is 5,16 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Marantec Comfort 370

Marantec Comfort 370 User Manual - German - 36 pages

Marantec Comfort 370 User Manual - Dutch - 26 pages

Marantec Comfort 370 User Manual - French - 40 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info