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Solutions
The working path
and map of WISOR
is abnormal.
• Remove the objects, such as cables, shoes from the floor.
• Clean the Infrared sensors and bumper with soft cloth.
• Keep the wheels dry, the path of WISOR will be abnormal
if the wheels are wet.
• Upgrade the latest version of firmware through APP setting.
• Reboot WISOR by turning off / on the main power switch.
WISOR can not
connect to Alexa or
google home.
• Make sure users have installed Alexa or google home app.
• Make sure users have followed the guide of connection
from APP.
Attention:
All the referred trade marks: Alexa, google home, google play, Apple,
APP store etc, the trademarks belong to their registered company in the
correspond countries or areas.
WISOR is bouncing up
and down.
WISOR Stops working
suddenly.
• Check the battery power.
• Make sure the cleaning mode is not in the Spot Cleaning .
WISOR will work only 30 seconds in the Spot Cleaning mode.
• Check the working conditions and make sure WISOR is not
trapped by obstacles.
• Reboot WISOR by turning off/on the main power switch.
• Check if the L and R brush installed in reverse, if yes, reinstall
them properly.
34
Problems
36


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