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TROUBLE SHOOTING
WARNING: Before solving troubles, switch off the machine, pull out the mains plug, and wait until the machine stops
completely.
Trouble Possible cause Remedy
Motor does not start No power supply Check mains supply.
Mains cable defective Ask authorized service center for checking.
Overload protection is activated
Wait until the machine cools down and press the green
button.
Safety cut-out device of the retaining
basket (Retaining basket is unlocked)
Check and lock the retaining basket.
Motor sounds but does not
start
Cutting roller is blocked
Turn off the device.
Switch the forward/reverse switch into reverse direction.
Switch on the machine until the jam has been cleared.
Switch the machine off again.
Turn back the direction of forward rotation.
Capacitor fault Bring machine to authorized service center for repairing.
Shredding material is not
drawn into the shredder
Reverse rotation.
Switch off device and switch over direction of rotation
selector switch.
    
hopper
Switch off device. Switch the forward/reverse switch into
reverse direction. Switch on device to release the material
to be shredded, remove any foreign matter.
Switch device off again.
Turn back the direction of forward rotation.
Shredding material too soft or wet Push down with a branch
Cutting roller worn
  
the blade clearance”.
If the cutting roller is severely worn, replace it.
Shredding material is not cut
cleanly
Fixed counter blade is not adequately
adjusted
Adjust the counter blade.
Device starts but blocked
by even slight load, and
switches off by protective
motor switch soon.
Extension cable is too long or cross-sec
-
tion too thin.
Socket is too far from mains supply or
cross-section of mains cable too thin
Check the extension cable is at least 1.5 mm
2
, maximum
25 m long. If using longer cable, minimum cross-section
is 2.5 mm
2
10


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