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Customer service 7
www.magix.com
Customer service
If you experience any problems with your software, please get in
touch with our support team:
Here's how to contact the MAGIX Customer Service team as well as
access the following free offers:
FAQs (frequently asked questions) and general tips and tricks:
You'll find the solution to most problems you may encounter when
using the program here. Just in case you don't, there's also an email
support form for your queries.
magix.info: Help and get help – you'll find answers to all the most
frequently asked questions about MAGIX products and multimedia in
general. Couldn't find an answer to your particular question? Just
ask it yourself.
Email support form: You can use the special form to supply our
support staff with information about your system. This information is
used to quickly and competently solve whatever problem you may
be experiencing. Simply fill it out and send it off!
Discussion forum: You are not alone. Other users may have
experienced similar problems and might be able to help you.
Downloads section: Advancements, optimizations, and error fixing
features (known as "patches") are also available as free downloads.
Many problems that may occur are probably known to us already
and can be fixed by installing the latest patch. Besides patches, you
also find small extra programs for checking and optimizing your
system.
Internet links list: The links list contains the contact information for
the most important computer accessory manufacturers. Click one of
the links to go directly to the company's website.
Please note: To be able to use the online support, you have to
register your product using the serial number provided. This can be
found on the paper envelope of your installation CD.
7


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