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Appendix: Problems and Solutions
Installation process is interrupted
If the installation process interrupts, but all paths have been
specified correctly, it is usually an indication of either a
defective installation disk or your hard-drive simply doesn´t
have enough space left to install MAGIX Movie Edit Pro
2004. MAGIX Movie Edit Pro 2004 needs at least 100 MB
or hard-drive space for proper installation.
No sound while playing
If you do not hear any sound, but the cursor still moves
through the project, you will need to check the following
possibilities:
The wrong driver in the Play Parameter Window (“p”key)
has been chosen
No Windows driver has been installed for your sound
card.
The volume setting in your sound cards mixer program
is set too low.
Faulty connection of the speakers or the amplifier to the
sound card
A good idea is to check audio playback apart from MAGIX
Movie Edit Pro 2004. If there is any doubt about the pro-
per sound card setup, use the Windows Media Player to
test the sound card. Load a WAV file in the Media Player
and play it. If you are still having problems, check that the
driver for your sound card has been properly installed.
Can’t open waveform device
MAGIX Movie Edit Pro 2004 informs you that the audio
outputs of your sound card have been opened by another
program, e.g. voice commander, media player, etc. Close
these programs and try loading MAGIX Movie Edit Pro
2004 again.
Can’t play this wave format
This message appears when you try to play a wave format
that is not supported by your sound card.
Because MAGIX Movie Edit Pro 2004 requires a 16 bit
sound card, the use of 8 bit cards causes this message.
Another reason for this message is that your card doesn´t
support all sampling rates available in MAGIX Movie Edit
Pro 2004. To check the capabilities of your sound card use
187


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