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Support
If you experience any problems with your software, please
get in touch with our support team:
Support website: http://support.magix.net
This website will lead you to the MAGIX user service page,
which, among other things, contains the following free
offers:
FAQs (frequently asked questions) and general tricks and
tips. In most cases you’ll find the solution to your prob-
lem here. If not, use the Email support form.
E-mail support form: Via the special form you inform
our support staff about your system. This information
is used to solve your problems quickly and competently.
Simply fill out and send with a mouse-click!
Support forum: You are not alone. Perhaps other users
had a similar problem and can help you solve yours. Our
support staff is also a regular contributor.
Download section: Updates, improvements and patches
are likewise offered free of charge via download. Many
problems you may experience are well-known to us, and
can be solved by downloading the latest patch. Besides
patches, there are also wizards for checking and opti-
mizing your system.
Links: In the links list you will find the contact addresses
of all the most important hardware manufacturers.
You can also reach our support team either by telephone
or by fax.
Phone: For upgrades: 1-305-695-6363
Fax: 1-305-695-6330
Please have the following information at hand:
Program version
Configuration details (operating system, processor,
memory, hard drive...)
Soundcard configuration (type, driver)
Information regarding other audio software installed
14


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