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6 Customer service
www.magix.com
Customer service
If you experience any problems with your MAGIX software, please get in touch
with our support team:
http://support.magix.net
This is the best way to contact the MAGIX Customer Service team, who offer
the following for free:
FAQs (frequently asked questions) and general Tips and Tricks: You'll find the
solution to most problems you may encounter when using the program here.
Just in case you don't, there's also an email support form for your queries.
Email support form: You can use the special form to supply our support staff
with information about your system. This information is used to quickly and
competently to solve whatever problem you may be experiencing. Simply fill it
out and send it off!
Support forum: You are not alone. Other users may have experienced similar
problems and might be able to help you.
Note: If you purchased the download version you will receive the activation
code from MAGIX via email. Otherwise it can be found on the CD case.
Europe
Here you can find a summary of our technical support telephone numbers:
http://support.magix.net/phone/uk
Mail:
MAGIX Development Support
P.O. Box 20 09 14
01194 Dresden Germany
North America
Here you can find a summary of our technical support telephone numbers:
http://support.magix.net/phone/us
Mail:
MAGIX Customer Service
1105 Terminal Way #302
Reno, NV 89502
Please have the following information at hand:
Which MAGIX program are you using (version)?
6


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