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Problem Solution
No video from the baby
unit
1. Check all connections to the baby unit. Make sure the power adapter
is plugged in.
2. Make sure that both the baby and parent unit are switched on.
3. Make sure that the baby unit is in range of the parent unit.
4. When you are using batteries, try replacing them.
The video is dropping/
“Out of Range” message
1. Move the baby unit closer to the parent unit.
2. Try repositioning the baby and/or parent unit to improve the
reception.
3. Place the antenna of the parent unit in the vertical position.
4. Pair the parent unit with the baby unit (see chapter on pairing)
Audio problems 1. Make sure that the volume on the TV is switched on.
2. Make sure that there is sound within range of the baby unit
microphone.
3. If the unit emits a loud screeching noise, move the baby and parent
unit further apart.
The video is or has become
choppy
The video may become choppy when a lower frame rate is experienced
(i.e. 10 frames per second instead of 20 frames per second).
1. Try moving the baby unit closer to the parent unit.
2. Remove obstructions between the baby and parent unit.
3. Place the antenna of the parent unit in the vertical position.
The battery of the parent
unit runs out very fast
Replace the battery with a new one. New batteries can be acquired at
your local luvion dealer.
TROUBLESHOOTING
TECHNICAL SPECIFICATIONS
Parent unit
Recieving frequency range 2.400GHz ~ 2.485GHz
Data rate 2 Mbps
Recieving sensitivity -81dBm
Demodulation type GFSK with FHSS
Resolution H: 320 V: 240
Viewing angle H: 120° V: 100°
A/V Output / Resolution QVGA 320x240 / 30FPS
Alarm sensitivity 80dB ±10% (1M)
Power requirement 5V DC ±5%
If you have any problems with the Platinum 2, there is often a quick and simple solution. Please
try the following:
5. Press MENU button on the parent unit to exit the playback function.
16


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