UE Smart Radio
English 9
Troubleshooting
The radio won’t connect to my
wireless network
• You will need to have your wireless
network name (SSID) and password
(key). For help, refer to your router
documentation, or contact your router
manufacturer or Internet service provider.
• Make sure the radio is in range of
your wireless network.
• Try another device that is already
connected to your wireless network
to make sure your network and Internet
are working properly.
• Restart your router: Unplug your router,
wait 30 seconds, and then reconnect
it. For further assistance, refer to your
router documentation or contact
the manufacturer.
For more wireless networking help, go to
www.logitech.com/support/UEsmartradio.
Music won’t play
• Check the volume.
• Try a dierent song or internet
radio station.
• If you are playing DRM (Digital Rights
Management) encoded iTunes®
files, upgrade to the DRM-free
format. For more information,
go to www.apple.com/itunes.
For information on other types of DRM,
refer to www.logitech.com/support/
UEsmartradio.
• If your music stutters or stops
unexpectedly, check your network
connection.
• If playing music from a computer,
check for firewall warnings on
your computer monitor. You may need to
make changes to your firewall settings.
For help go to www.logitech.com/
support/UEsmartradio.
Restarting the radio
Press and hold the power button to turn o
the radio, and then press the power button
again to turn it back on.