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Frequently asked questions
• Why can’t I use my older iOS and Android devices to set up Wi-Fi for my hub?
These older devices do not support Bluetooth LE which is needed to enter Wi-Fi
connection information on your hub. Specifically, Bluetooth LE for iOS and Bluetooth 3
or 4 for Android devices are required.
• Why does the PlayStation require two connections?
The PlayStation requires a Bluetooth connection to power it on and o while the USB
receiver is used for text entry and navigation.
• Are additional USB receivers available?
The keyboard and Harmony Hub can pair with a maximum of two USB receivers.
To maximize the number of devices you can control, use Bluetooth pairing
whenever possible.
• Can I move the USB receiver to another device?
Yes, but if you move the USB receiver to another device, don’t forget to return
to Harmony App to update your account with this change to keep the solution
synchronized and working!
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