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Logitech Harmony Smart Control
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I want to add a new
Activity or change
how an Activity is
defined
Go to MyHarmony and follow the
steps for Adding Activities or
Changing Activity settings
The right devices turn
on but the
play/stop/other
buttons don’t
operate the device.
Accurate device
operation
information was not
available for your
device
Follow the steps for Customizing Activity
buttons
One or more devices
does not respond to
the Harmony system
There is a physical
obstruction
between your
remote and your
hub
Remove any physical obstructions or
change how your hub assignments
control your devices.
Changing hub
assignments
There is electrical
interference from
Wi-Fi, Bluetooth, a
microwave oven, a
cordless telephone,
or some other
device.
Turn off power to possible sources of
interference and try again.
The incorrect
manufacturer or
model number was
entered for the
device
Verify the manufacturer and model
number to make sure it is correct in
your Harmony setup.
Wi-Fi problems
If you are having trouble getting your Harmony Smart Control to communicate with your Wi-Fi network, please read
the Harmony Smart Control Not Able to Connect to Wi-Fi FAQ.
Add missing commands to your Harmony Smart Control
If your remote control buttons are not working properly, you can teach functions to the buttons individually using
MyHarmony. For more information, see Customizing buttons and on-screen commands with MyHarmony.
Hub is not syncing to the Harmony app
If you cannot sync with the Hub, you may need to sync the Hub using MyHarmony.
1. Ensure that you are not connecting the Harmony Hub to your computer through a USB hub. If you are,
connect the cable directly to a computer USB port.
2. Unplug the USB cable from your computer, and plug it in again. Unplug the USB cable from your
Harmony device, and plug it in again.
3. Completely close your browser, start your browser again, and return to MyHarmony.
4. Plug the USB cable into a different USB port of your computer.
5. Disable any anti-virus, firewall, or pop-up blocker programs.
6. Restart your computer.
42


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Logitech Harmony Smart Control User Manual - German - 49 pages

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