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What to do if.. Faults, their causes and how to eliminate them
Problem
The channel overview doesn’t show any encoded
channels, although the CI module and smart card
are plugged in.
The Picture-in-Picture (PIP) function is not
available.
I’ve changed the CI module and smart card, but I
can’t find the channels from the new provider in
the channel overview.
Pre-programming: Only a few digital channels
are shown in the channel overview.
Message „Channel coded“
Message „No signal“
Possible cause and remedy
The CI module and / or smart card may not beplugged in correctly (see the section entitled
„Preparing for initial start-up“, see Page 5).
If no information appears for the CI module, smart card or CI software, the module or card has not
been installed correctly.
Plug in the module and card correctly and repeat the channel search process (see Page 8).
1. In order to be able to watch two satellite channels at the same time, or to watch one and record
another simultaneously:
2. You are trying to watch two digital stations at once. However, you can only watch one analog
and one digital station at the same time.
When you exchange a CI module, you will need to carry out the channel search process again before
you will be able to watch the channels provided by a new provider (see Page 8).
Start the automatic channel search (see Page 8).
The selected channel cannot be decoded. Possiblecauses:
No suitable CI module is present, or it isn’tplugged in correctly.
•The smart card isn’t plugged in
•The channel hasn’t been released.
The antenna signal is not available.
Possible causes:
•The antenna cable isn’t connected, or isn’t connected to the correct socket (SAT A/D).
•The antenna system is not set correctly. Check your settings.
•The satellite antenna isn’t aligned correctly orreception is impaired (e.g. the antenna is iced
up or covered with snow).
DVB_T_S_GB_F_Esp 18.11.2004, 13:51 Uhr14
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