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Loewe bild
User handbook
209
Problem Possible Cause Remedy/notes
The title of a recorded broadcast in the archive
does not match the actual program.
The title of a broadcast is registered after the
beginning of the broadcast. Relevant for this
is the beginning of the recording. If the record-
ing start is changed manually, the name of the
previous broadcast for the archive is perhaps
used.
If you want to make sure that the recording is
complete, you can set in the menu System
settings ט Control ט more ... ט DR+ ט
Recording the desired Pre- and Post-run
Times each in the range of 0 - 15 minutes.
This time is automatically added before and
after each recording in order to fully receive
the broadcast
Thereby, the broadcast start (20:15) is re-
tained and the title is transferred correctly in
the archive.
The recordings are no longer displayed Recordings according to the CI+ standard can
only be played on the sets on which they were
recorded.
If, for example, because of an error, the hard
disk is no longer detected or is damaged, the
recordings located on it are lost.
A data recovery by specialist companies does
not appear to be cost-effective for this data.
The data backup is the responsibility of the
customer.
A data recovery or a copy service is not of-
fered by Loewe.
Observe the point of the data backup in the
Chapter Recordings, section Digital
Recorder – Delete manager.
Digital Link HD (CEC) does not work. The interfaces HDMI 1, 2 and 3 are set to
compatible mode In the delivery state ex
works.
Change the option of each HDMI connection
according to the parameters of the external
device (System settings ט Connections
ט HDMI ט Compatible Mode).
An amplifier connected to HDMI does not
switch on or off via CEC.
The HDMI cable used does not support CEC
or is too long.
Use an alternative, possibly shorter HDMI
cable.
An external source does not provide the ex-
pected picture quality to HDMI.
Use the HDMI 4 connector to connect HDR
enabled players as this makes available the
widest possible bandwidth for the HDMI sig-
nal.
Device does not work on HDMI port or does
not work properly.
Reset the settings for the HDMI connections
in the menu (System settings ט Extras ט
Reset to factory settings ט HDMI).
Your TV set does not, for the desired IP as-
signment type, Automatic assign an IP ad-
dress or only a Link Local IP address
No DHCP server works in your network and
the set assigns itself a randomly generated,
so called, Zero Conf IP or Link Local IP address
in the range 169.254.1.0 to 169.254.254.255.
Set up a DHCP server.
Assign the IP addresses for the TV set
Manual.
A displayed media file cannot be played. The format of the file is not supported (see
also Restrictions in Chapter Technical data
– File formats supported).
No remedial action.
The WLAN key of the wireless router can be
entered, but no connection can be estab-
lished.
The set does not support all special charac-
ters for the WLAN key.
Change the WLAN key of the router and do
not use country-specific special characters
such as ä, ö, ü and ß.
No device is found when searching for wire-
less routers.
a) The router is not ready for wireless com-
munication.
b) The SSID of the router is sent hidden.
a) Check your wireless router. Attempt the
re-establishment of the connection a few
minutes later.
b) Change the setting on the router or enter
the SSID of the bass station manually.
Troubleshooting
209


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