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Troubleshooting:
Problem Possible Cause Corrective Action Remarks
The evaporative air cooler
does not work and does not
respond to the buttons being
pressed.
Power failure or faulty power
connection.
Measure the input voltage and
connect the device to a dedicated
power source.
It is recommended to use a
voltmeter to determine the
precise voltage.
The remote control batteries are
empty. Change the batteries.
The remote control or the control
panel is damaged.
Please contact our customer
services.
The remote control. The remote control must be
pointed directly at the appliance.
There is no air flow from the unit,
even though the machine is in
operation.
The motor is damaged. Please contact our customer
services.
The thermal protection in the
motor has been triggered.
Turn off the appliance until the
motor has cooled down.
The pump works, but the
appliance does not cool.
The cooling function (water
being pumped to the filters) is
not switched on.
The cooling symbol must be
pressed again each time after
switching on.
The special filter is clogged or
has become dirty. Clean or replace the special filter.
The special filter is dry or does
not contain enough water.
Check the upper water
distribution tray, and determine if
there is a blockage.
The cooling function is
deactivated - please activate
The relative humidity is
excessively high.
When the evaporative air cooler
is used for an extended period
of time, the humidity in the room
can become very high, so the
temperature can not be reduced
to as great an extent. Turn the
cooling mode to a lower level or
deactivate it until the humidity
has decreased.
There is not enough water in
the tank.
Fill the tank up to at least the
minimum mark (approx. 2.5
litres).
Note: The colder the water, the
better the cooling effect.
"Cool" button flashes There is not enough water in
the tank.
Fill the tank up to at least the
minimum mark (approx. 2.5
litres).
Note: The colder the water, the
better the cooling effect.
The pump works, but does not
circulate water, or the special
filters contain too little water.
The upper water distribution tray
has become clogged.
Clean the upper water
distribution tray.
There is not enough water in
the tank.
Fill the tank up to at least the
minimum mark (approx. 2.5
litres).
Note: The colder the water, the
better the cooling effect.
Water spurts out of the device.
The special filter or the rear cover
(J) is not in the right position.
Position the special filter or the
rear cover (J) correctly.
The upper water distribution tray
has become clogged.
Clean the upper water
distribution tray.
There is an unpleasant odour. The water tank or the special
filter is dirty.
Clean the water tank and the
special filter.
White sediments are visible in
the water tank. The water is too hard.
Drain the water tank, and clean
or de-scale the special filters and
tank more frequently.
In areas with hard water, use
distilled water in the future.
M21360_M27532_Livington InstaChill_Manual_20201214_MM.indd 9M21360_M27532_Livington InstaChill_Manual_20201214_MM.indd 9 14.12.20 11:5314.12.20 11:53
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