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Appendix A:
Frequently Asked Questions
Wireless-G VPN Broadband Router
If your difficulties continue, change the Size to different values. Try this list of values, one value at a time,
in this order, until your problem is solved:
1462
1400
1362
1300
17. The Power LED flashes continuously.
The Power LED lights up when the device is first powered up. Meantime, the system will boot up itself and
check for proper operation. After finishing the checking procedure, the LED remains steady to show that the
system is working fine. If the LED continues to flash after this time, the device is not working properly. Try to
flash the firmware by assigning a static IP address to the computer, and then upgrade the firmware. Try using
the following settings, IP Address: 192.168.1.50 and Subnet Mask: 255.255.255.0.
18. When I enter a URL or IP address, I get a time-out error or am prompted to retry.
Check if other PCs work. If they do, ensure that your workstation’s IP settings are correct (IP Address,
Subnet Mask, Default Gateway, and DNS). Restart the computer that is having a problem.
If the PCs are configured correctly, but still not working, check the Router. Ensure that it is connected and
powered on. Connect to it and check its settings. (If you cannot connect to it, check the LAN and power
connections.)
If the Router is configured correctly, check your Internet connection (DSL/cable modem, etc.) to see if it is
working correctly. You can remove the Router to verify a direct connection.
Manually configure the TCP/IP settings with a DNS address provided by your ISP.
Make sure that your browser is set to connect directly and that any dial-up is disabled. For Internet
Explorer, click Tools, Internet Options, and then the Connection tab. Make sure that Internet Explorer is
set to Never dial a connection. For Netscape Navigator, click Edit, Preferences, Advanced, and Proxy.
Make sure that Netscape Navigator is set to Direct connection to the Internet.
Frequently Asked Questions
What is the maximum number of IP addresses that the Router will support?
The Router will support up to 253 IP addresses.
Is IPSec Pass-Through supported by the Router?
Yes, it is a built-in feature that the Router automatically enables.
Where is the Router installed on the network?
In a typical environment, the Router is installed between the cable/DSL modem and the LAN. Plug the Router into
the cable/DSL modem’s Ethernet port.
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