Manual Linksys EA6700 (page 11 of 19) (Dutch)

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Probleemoplossing

Linksys EA-serie

Dit hoofdstuk helpt u veelvoorkomende problemen op te lossen en verbinding

te maken met internet. U kunt meer hulp krijgen van onze veelgeprezen

klantenondersteuning op

linksys.com/support.

De instelling van uw router is niet gelukt

Als Cisco Connect de installatie niet heeft voltooid, kunt u het volgende

proberen:

• Houd de Reset-knop van de router met een paperclip of een pin

5-15seconden ingedrukt en start het programma Setup opnieuw vanaf

de cd van de router.

Uw router kan er anders uitzien

• Schakel de firewall van uw computer tijdelijk uit (zie de instructies van de

beveiligingssoftware voor hulp) en voer het Setup-programma op de cd

van de router opnieuw uit.

• Als u een andere computer hebt, gebruik dan die computer om het

Setup-programma op de cd van de router opnieuw uit te voeren.

Windows XP Service Pack-update

Op Windows XP-computers is Service Pack 3 nodig om Cisco Connect te

kunnen gebruiken. Als het geïnstalleerde Service Pack ouder is dan versie 3,

moet u Service Pack 3 downloaden en installeren.

TIP

Om tijdelijk verbinding te maken met internet en het Service Pack te

downloaden, kunt u de bijgeleverde Ethernetkabel gebruiken om de

computer direct op de modem aan te sluiten.

Service Pack 3 installeren:

Maak verbinding met de Microsoft Update-website

(update.microsoft.com/windowsupdate).

Volg de instructies op de website of neem contact op met Microsoft, als

uverdere hulp nodig hebt om Windows Service Pack 3 te installeren.

Voer na het downloaden en installeren van Service Pack 3 het programma

Setup uit op de cd van de router.

Probleemoplossing

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