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Appendix A: Troubleshooting
Frequently Asked Questions
Wireless-B Broadband Router
How do I resolve issues with signal loss?
There is no way to know the exact range of your wireless network without testing. Every obstacle placed
between the Router and a wireless PC will create signal loss. Lead glass, metal, concrete floors, water and walls
will inhibit the signal and reduce range. Start with the Router and your wireless PC in the same room and move
it away in small increments to determine the maximum range in your environment.
You may also try using different channels, as this may eliminate interference affecting only one channel.
I have excellent signal strength, but I cannot see my network.
WEP is probably enabled on the Router, but not on your wireless adapter (or vice versa). Verify that the same
WEP keys and levels (64 or 128) are being used on all nodes of your wireless network.
How many channels/frequencies are available with the Router?
There are eleven available channels, ranging from 1 to 11 (in North and South America). Most of Europe supports
thirteen channels (1 - 13). Refer to Appendix I: Regulatory Information for more information.
If your questions are not addressed here, refer to the Linksys website, www.linksys.com or www.linksys.com/
international.
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