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Appendix C: Warranty Information
APPLICABLE LAW, IN NO EVENT WILL CISCO’S LIABILITY
EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT.
The foregoing limitations will apply even if any warranty
or remedy provided under this limited warranty fails of its
essential purpose.
If you live in and have purchased the product in Australia
or New Zealand, the following two (2) paragraphs will
apply in place of the preceding paragraph:
To the extent permitted by law, Cisco excludes liability
for any lost data, revenue or profit, loss of the ability to
use any third party products, software or services, and
indirect or consequential loss, whether based in statute,
common law (including negligence) or otherwise, arising
out of or related to the use of or inability to use the
product, software, or any services provided in respect of
such product, software or service, even if Cisco has been
advised of the possibility of such damages and Cisco limits
its liability to an amount not exceeding the amount paid
by you for the product.
Part V of the Trade Practices Act (1974) (C’th of Australia),
corresponding consumer protection provisions of
Australian State and Territory legislation and the Consumer
Guarantees Act 1993 (New Zealand) (together, Applicable
Laws”) imply terms and warranties which operate to
protect certain Australian and New Zealand purchasers of
goods and services in various circumstances. Nothing in
this warranty excludes, restricts or modifies any condition,
warranty, right or remedy implied or imposed by any
Applicable Laws which cannot lawfully be excluded,
restricted or modified.
No Cisco employee, agent or reseller is authorized to
make any verbal or written modification, extension or
addition to this warranty, and Cisco expressly disclaims
any such change to this warranty. If any portion of this
limited warranty is found to be void or unenforceable, its
remaining provisions shall remain in full force and effect.
Obtaining Warranty Service
If you have a question about your product
or experience a problem with it, please go to
www.myciscohome.com/support where you will find a
variety of online support tools and information to assist
you with your product. If the product proves defective
during the Warranty Period, contact Cisco Technical
Support (or, if you purchased your product from a service
provider, contact the service provider) for instructions on
how to obtain warranty service. The telephone number
for Cisco Technical Support in your area can be found
by clicking the “Contact Us link on the home page of
www.myciscohome.com. Have your product serial
number and proof of purchase on hand when calling. A
DATED PROOF OF ORIGINAL PURCHASE IS REQUIRED TO
PROCESS WARRANTY CLAIMS. If you are requested to
return your product, you will be given a Return Materials
Authorization (RMA) number. You are responsible for
properly packaging and shipping your product at your
cost and risk. You must include the RMA number and
a copy of your dated proof of original purchase when
returning your product. Products received without a RMA
number and dated proof of original purchase will be
rejected. Do not include any other items with the product
you are returning. Products returned for replacement
must be returned to Cisco in the same country in which
the original product was purchased. Defective product
covered by this limited warranty will be repaired or
replaced and returned to you without charge. Customers
outside of the United States of America and Canada are
responsible for all shipping and handling charges, custom
duties, VAT and other associated taxes and charges.
Repairs or replacements not covered under this limited
warranty will be subject to charge at Cisco’s then-current
rates.
Technical Support
This limited warranty is neither a service nor a
support contract. Information about Ciscos current
technical support offerings and policies (including
any fees for support services) can be found at
www.myciscohome.com/support.
Please direct all inquiries to: Cisco, 120 Theory, Irvine, CA
92617.
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