Manual Liftmaster 828LM Internet Gateway (page 4 of 16) (English, French)

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You can change the SECURITY SETTINGS of the MyQ

app to allow quicker access to

your devices and account. The default security setting for the app is at the highest level:

you must enter your email and password credentials every time to launch the app or to

access and change your account settings. The security settings apply to each individual

phone, so each phone tied to the same account must be configured separately. These

settings do not affect the web page login. A four-Digit PASSCODE can be created in place

of your email and password credentials. See “Creating a Passcode” below.

Default MyQ

App Security Settings

• Launching App – high security is initially set to ON. You must enter your email and

password credentials every time the app is launched. Setting this to OFF allows the

app to launch without requiring your credentials or a 4-digit passcode.

• Accessing Account – high security is initially set to ON. You must enter the email &

password credentials every time you want to access your account settings. Setting

this to OFF lets you access your account settings without requiring your credentials

or a 4-digit passcode.

• Opening Door/Gate – high security initially set to OFF. If you turn it ON, you must

enter your email and password credentials or a 4-digit passcode every time you

want to use the app to open your door or gate. Setting this to OFF lets you open

your door or gate without requiring your credentials or a 4-digit passcode. It is

strongly recommended that if you turn OFF the security settings for launching the

app, you set this function to ON and create a 4-digit passcode for opening the door

or gate. This prevents anyone from using your phone to get into your garage.

Creating a Passcode

You can create a 4-digit PASSCODE within the MyQ

app that automatically replaces your

email and password credentials. You may want to use the same code as your outside

keypad for ease of use.

• The passcode is four characters (numbers or letters, depending on

your smartphone).

• When you create your 4-digit passcode, the app will ask for the passcode twice.

• If you use the “Account > Logout” function on the smartphone, your passcode

will be automatically deleted; restarting the app will require the creation of a

new passcode.

• See the section on your smartphone (Apple or Android) for specific

instructions on how to create a 4-digit passcode.

CHANGING MyQ

APP

SECURITY SETTINGS

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Liftmaster 828LM Internet Gateway Manual

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