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Problem
Solution
Problem
Solution
Problem
Solution
Problem
Solution
The console isn’t connecting to personal computer via
Bluetooth.
Log into your LifeSpan Fitness Club account. Click on the
Frequently Asked Questions link located at the bottom
of the homepage. If further assistance is needed, please
email coordinator@LifeSpanFitness.com
The console is erratic or not lighting up.
Recheck the power connection to the bike desk.
Additionally, check the cable connection from the console
to the bike. Contact LifeSpan customer service if this does
not solve the problem.
The speed shown in the display feels too fast or too slow.
Go into the Personal Settings section (page 42) and
check if you are in Metric or English mode. If you are in
the correct mode, contact LifeSpan customer service for
assistance.
“Uart shows in the display.
Unplug the power from the bike desk. Disconnect and
reconnect the console cable going into the bike desk.
Plug the power back into the bike desk and retest. Contact
LifeSpan customer service if this does not solve the
problem.
This bike desk has been designed and manufactured to be reliable and
easy to use. However, if you have a problem, these troubleshooting
steps may help you nd the cause.
Bike Desk Troubleshooting
Problem
Solution
Problem
Solution
dc-6” shows in the display.
Unplug the power from the bike desk. Disconnect and
reconnect the console cable going into the bike desk.
Make sure the thumb screws are properly tightened. Plug
the power back into the bike desk and retest. Contact
LifeSpan customer service if this does not solve the
problem.
The desktop surface is not level.
Check to make sure the base feet are on a level surface.
For a DT-5, make sure each extension tube is raised to the
same height number as showsn on the extension tube. For
a DT-7, run callibration by pressing and holding the height
adjustment buttons similtaneously for three seconds
Bike Desk Troubleshooting
20


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