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Defect Cause Remedy
The powerfuse in the wall socket is
not OK.
uCheck the fuse.
Power failure. uKeep the appliance closed.
uProtect your food: Lay freezer packs on top of the food or
use another freezer if the power is off for a prolonged
period.
uDo not re-freeze defrosted food.
The appliance connector is not
correctly inserted in the appliance.
uCheck the appliance connector.
The temperature is
not cold enough
This means that the door of the
appliance is not closed properly
uClose the appliance door
Insufficient ventilation uClear and clean the ventilation grille.
The ambient temperature is too
high
uSolution: (see 1.4 Range of appliance use) .
The appliance was opened too
frequently or for too long
uWait to see whether the required temperature resets
itself by itself. If not, contact Customer Service
(see 9.4 Customer service) .
The temperature is incorrectly set uSet to a colder temperature and check after 24 hours.
The appliance is too near to a heat
source (stove, heater etc).
uChange location of appliance or the heat source.
The door seal is
defective or should
be replaced for
other reasons.
The door seal is interchangeable.
You can replace it without the use
of any special tools.
uContact Customer Service (see 9.4 Customer service) .
The appliance is
iced up or conden‐
sation is building.
The door seal may have slipped out
of its groove.
uCheck the door seal is well placed in the groove.
The outside
surfaces of the
appliance are hot*.
The heat of the refrigerant circuit is
used to prevent condensate from
forming
uThis is normal.
9.3.2 Equipment
Defect Cause Remedy
The interior light
does not turn on.
The appliance is not switched on. uSwitch on the appliance.
The door was open for longer than
15 min.
uThe interior light automatically switches itself off if the
door stays open for approx. 15 min.
The LED interior light is faulty or
the lid is damaged.
uContact Customer Service (see 9.4 Customer service) .
The freezer door
will not shut.*
The catch is locked with the door
open.
uTry the handle again.
9.4 Customer service
First check if you can fix the error yourself (see 9 Customer
support) . If this is not the case, please contact customer
service.
Please refer to the enclosed “Liebherr Service” brochure for
the address.
WARNING
Unprofessional repair!
Injuries.
uRepairs and work on the appliance and the power supply
cable not described in the Manual (see 8 Maintenance)
should only be carried out by a qualified service provider.
uA damaged power cable may only be replaced by the
manufacturer, the manufacturer’s Customer Service or a
similarly qualified person.
uFor appliances with an IEC connector, the change can be
made by the customer.
Customer support
* Depending on model and options 21
47


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